Paul Conte Cadillac - Service Center

I showed up early for my service appointment and was seen right away. I waited slightly over a half hour for my service to complete. The services for next visit (anticipated) were explained to me and I was right away. I waited slightly over a half hour for my service to complete. The services for next visit (anticipated) were explained to me and I was out in less than an hour!! very pleased with my appointment especially since it was the day before Thanksgiving--a potentially high volume day! More

I was concerned about how my wife's Cadillac DTS was running. Even though the car had not been purchased at Paul Conte Cadillac I called for a service appointment on a Saturday morning. An appointment running. Even though the car had not been purchased at Paul Conte Cadillac I called for a service appointment on a Saturday morning. An appointment was made for me that Monday morning. A loaner car was waiting when I arrived. I was greeted by Danny the service advisor at Paul Conte Cadillac. He was very professional, knowledgeable and very friendly. I requested a thorough inspection of the car be performed as I sensed the car just didn't seem to be running right. Danny assured me a complete inspection would be made. I then knew I was in good hands. As I suspected repairs were required. Danny keep me informed as what needed to be done. The work was done right, timely and at a fair price. When I arrived to pick up the car Danny took me through the checklist of the items inspected and repairs made. He made the process one of the best experiences I have had at a Cadillac dealership! More

Abe from the service center was not only attentive but displayed great attention to detail. He got my oil change done promptly and offered me coffee and bagels. Additionally Abe advised me of a recall on displayed great attention to detail. He got my oil change done promptly and offered me coffee and bagels. Additionally Abe advised me of a recall on the car. Great experience and one of the main reasons that I continue to buy Cadillacs from Conte( This is my 4th Cadillac from this dealership). Sincerely, Mr. Philip L. Ragona More

My service to my Cadillac, as usual, was fast and efficient. Tom is always pleasant and very helpful. It is truly a pleasure to deal with Paul Conte Cadillac. efficient. Tom is always pleasant and very helpful. It is truly a pleasure to deal with Paul Conte Cadillac. More

Excellent service department. Very convienient hours for scheduling appointments. Service staff is friendly and helpful in answering any questions or concerns that a customer may have. scheduling appointments. Service staff is friendly and helpful in answering any questions or concerns that a customer may have. More

I called for an appointment this morning, 11/22/2013, for an appointment for an oil change as my vehicle indicated it was needed soon. They surprised me with bring it in today. I arrived and was pleasan for an appointment for an oil change as my vehicle indicated it was needed soon. They surprised me with bring it in today. I arrived and was pleasantly greeted by Tom who told me no problem we will have you out of here soon as I chose to wait for my vehicle. True to his word I was out of there in approximately 30 to 40 minutes with my car. Great service, great people. More

When I arrived, I was given a cordial greeting, and was seated with an advisor within five minutes. He wrote my service order and said the work would be done in about an hour. Forty five minutes later he seated with an advisor within five minutes. He wrote my service order and said the work would be done in about an hour. Forty five minutes later he called me to say my car was ready. More

Tom was great he let me know exactly what was going on with the car from the minute it arrived until the work was finished. I would tell anyone that brings their car in for service to ask for Tom. with the car from the minute it arrived until the work was finished. I would tell anyone that brings their car in for service to ask for Tom. More

Excellent service and the selected employee,Abe Kolat was very helpfull and knowlegable.He also made sure that my car was upto date with all sevice requirements. very helpfull and knowlegable.He also made sure that my car was upto date with all sevice requirements. More

Every time I go to the dealership Tom always treats me like family. The service was excellent. When I arrived I was seen right away and was out fast. like family. The service was excellent. When I arrived I was seen right away and was out fast. More