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Paul Conte Cadillac

Freeport, NY

4.8
2,441 Reviews
At Paul Conte Cadillac, we promise a level of service and customer satisfaction that you can't find from just any New York Cadillac dealership. We offer the full-line of coveted Cadillac vehicles in Freeport Long Island and the surrounding areas. We serve as your Long Island Cadillac dealer in Nassau County, specializing in New and Certified Pre-Owned vehicle sales. Our staff is focused on professionalism and respect when it comes to the experience we want our customers to have. For the best selection of Cadillac vehicles in Long Island New York, Paul Conte Cadillac is the preferred choice! Why Should you buy From Paul Conte Cadillac *Family owned and operated since 1979 *World class customer service *FREE New York State re-inspections * 20 time Cadillac Master Dealer *Hassle free EXPERIENCE * No hidden fees EVER !! * Free car washes as long as you own your Cadillac * Large Fleet of New Cadillac loaner vehicles * Saturday Service hours * Service Department located on premises *First NYS inspection is to be paid by customer at time of vehicle purchase
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169 W Sunrise Hwy

Freeport, NY

11520

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Showing 2,441 reviews

August 11, 2020

The staff at Paul Conte are courteous ,business oriented and very skillful at their craft.I have no regrets owning and driving a Cadillac.I owe it all to the wonderful staff at Paul Conte More

by MCLEMMINGS
Recommend Dealer
Yes
Employees Worked With
Sam Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Paul Conte Cadillac responded

Thank you for the positive review, we hope to continue the wonderful relationship. -Frank

August 11, 2020

We have been dealing with this dealership for over 8 years and have purchased 4 cars from them. Unlike many other dealerships they actually listen to a customers wants, needs and budget and they work h More

by C.m.tolento
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
August 11, 2020

Service department was excellent. Had an oil change and inspection. As always everyone is friendly. Service waiting room was clean and felt safe sitting there as I waited for my car. More

by Mleebrady1880
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe John was the person I dealt with in the service area
August 11, 2020

Go look for Gregory Netz . He’s helpful . We were shopping around and just wanted to look at Cadillac , Gregory gave us a tour with knowing we want to buy , but not today , he helped and showed us a More

by xueguanliang
Recommend Dealer
Yes
Employees Worked With
Gregory Netz
Aug 14, 2020 -

Paul Conte Cadillac responded

We are very happy to hear of your experience with Gregory. He is new to the Paul Conte Cadillac family and already making a great name for himself as a valued team member. We look forward to hearing your review of our service department after your first oil change. -Frank

August 11, 2020

Dan Brendler made the trade-in process smooth sailing, even with COVID restrictions. We love our new XT6, and Paul Conte has new forever customers! More

by jams87
Recommend Dealer
Yes
Employees Worked With
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Paul Conte Cadillac responded

So happy to hear this! Dan really works hard for every customer and it shows. He and myself are here should you need anything else moving forward. -Frank

August 11, 2020

Very professional staff. Accommodating and no pressure. They didn't try and sell me what I didn't want/need nor pressure me to use their financing. I hope I can buy all my cars from this dealership. All in More

by Larry G
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Netz
Aug 14, 2020 -

Paul Conte Cadillac responded

Thanks for taking the time to leave us a nice review Larry! We hope you buy all your future cars from us as well! -Frank

August 11, 2020

It is always a pleasure to deal with Paul Conte Cadillac. making the appointment for my oil change was a breeze. Once I arrived they took my car and immediately had me in and out in less than an hour. servi More

by Joe T
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

I have been dealing with Paul Conte Cadillac for many years now. I keep coming back because of the excellent service his crew has always giving me. I was there recently and Danny Giannini was one of y More

by gran11jomo5
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

The service dept Is 5 star I can't believe my 2019 CX4 The service dept Is 5 star I can't believe my 2019 CX4 DOESN'T have an automatic trunk release button on my key fob. Are you kidding me? My 2019 C More

by CJR356
Recommend Dealer
Yes
Employees Worked With
Sam Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bobrick In Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2020

It was as though my money was not good This was a debacle to put it mildly. Went in on a Saturday, sat with a salesman for 3 hours. Never got to test drive any vehicles, never got into pric More

by AndyDrums
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pat McCabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Paul Conte Cadillac responded

Hello Andy. Thank you for taking the time to share your experience with us. I sincerely apologize for the bad experience you had here, and this isn't the type of service we want you to feel we provide. We do value every relationship we have with our customers. I tried to find your information in our system, so I could investigate further, and find out from my staff how we failed to meet expectations, however I wasn't able to find you. Would you mind reaching out to me, and let me know which salesperson you met with here? You can reach me via e-mail at THardway@contecadillac.com or my direct-line is 516-544-6601. Thank you for your time, Tim Hardway, General Sales Manager

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