
Patterson Honda
Wichita Falls, TX
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I took my 2018 odyssey in to the service department and everyone was so friendly and helpful. While I was there I looked at a 2021 Odyssey and was able to work with the sales reps and again so helpful and everyone was so friendly and helpful. While I was there I looked at a 2021 Odyssey and was able to work with the sales reps and again so helpful and kind. Will drive back for all my service needs!!! More
Everything about my experience was terrible. Was told the wrong interest info right off the bat, when I picked my car up it was not “detailed” it was dusty on the inside and muddy water spots on the inside o wrong interest info right off the bat, when I picked my car up it was not “detailed” it was dusty on the inside and muddy water spots on the inside of the door where you open it. When I had it for less than 20 mins I noticed a deep scratch on the back bumper as well as a scratched rim. Brought it back right then and the sales manager was arguing with me about everything. He never called with updates himself, he got his brand new salesman to be the middle man and I feel as a supervisor myself, he should have taken charge and made sure I was ultimately satisfied. Waited a week and finally got my car back. The finance dept got all of my financing info wrong so the salesman had to meet me to resign everything. I never received a copy of all of the paperwork so I asked it be emailed on a Wednesday. My husband called and spoke to the finance guy emailing it personally on Thursday and it still never got sent. After speaking with him on SATURDAY it finally got sent. I am convinced that Honda establishment has never sold a car before. Literally everything about my experience was terrible. This is my 3rd brand new civic to own and I have never had trouble like this. I will never come to Patterson Honda again. More
So accommodating to my requests. They went over and beyond what I was needing. And they also kept me updated along the way. I definitely recommend Patterson’s Honda service beyond what I was needing. And they also kept me updated along the way. I definitely recommend Patterson’s Honda service More
Service was prompt and courteous. All of the maintenance items appear to have Ben done as expected and ordered. Would recommend this service center to you. items appear to have Ben done as expected and ordered. Would recommend this service center to you. More
Outstanding products, service, and pleasant facilities. Thank you! Brian ozmet is a great guy to work with. I will continue to service my Honda fit at Patterson. Thank you! Brian ozmet is a great guy to work with. I will continue to service my Honda fit at Patterson. More
We were pleasantly surprised to have your service department go above and beyond to diagnose the problems with my CRV. Great job and thank you very much. department go above and beyond to diagnose the problems with my CRV. Great job and thank you very much. More
"Everyone" is so helpful & friendly. They also make sure that their work is done correct & to the customers satisfaction. And their place of business is always clean. that their work is done correct & to the customers satisfaction. And their place of business is always clean. More
Ryan was friendly and well informed. I was in and out in no time and was reasonably charged. He makes sure I am comfortable while waiting and communicated throughout my wait. no time and was reasonably charged. He makes sure I am comfortable while waiting and communicated throughout my wait. More
Very clean and comfortable building. The sales person was very positive, friendly, and informed. He made the process a positive experience. Follow ups have been just as positive. was very positive, friendly, and informed. He made the process a positive experience. Follow ups have been just as positive. More
The Honda Service Dept. did a wonderful job. Brian Ozment was very friendly and polite he kept me well informed as to what needed to be done, and what was being done. was very friendly and polite he kept me well informed as to what needed to be done, and what was being done. More