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Patterson Honda

Wichita Falls, TX

4.8
1,881 Reviews

319 Central Freeway East

Wichita Falls, TX

76301

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Showing 1,881 reviews

September 20, 2022

Craig (mechanic) and Seigen (advisor) are AMAZING! !! Craig ALWAYS takes care of our car and does MAGIC, he diagnosed the problem with the car just by looking at a video of the steering wheel I showed More

by Mauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seigen Walker, Craig Harrell
Sep 29, 2022 -

Patterson Honda responded

Thank you for the review! We appreciate your business!

September 03, 2022

Aside that Honda Patterson was far from Oklahoma, I found out that the problem of your customers can’t be resolved without doing follow-ups and your response takes time. Even immediate solutions were not rel More

by sarsi_45kdka
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Crawford, Fili Hernandez
Sep 09, 2022 -

Patterson Honda responded

Thank you for reaching out. Unfortunately, the issue was out of our hands in this case. We apologize for any inconvenience and would like to visit with you more about your situation so we can hopefully come to some form of resolution. Please call General Sales Manager, Chris McNeal, at your convenience: (940) 322-5451.

September 01, 2022

Fili was great to work with. Very receptive to our needs to buy a new vehicle. Was a good buying experience. More

by DDMALCOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lara, Fili Hernandez
Sep 09, 2022 -

Patterson Honda responded

We are happy with hear you had a positive experience with us! Thank you for leaving a review!

August 24, 2022

Mr. Moncho was very helpful on our purchase. The processing was speedy. Happy with my Honda Pilot Elete, but a lower APR would be best appreciated though. More

by KAMARRUSS19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Crawford, Ramon "Moncho" Villegas
Aug 24, 2022 -

Patterson Honda responded

Thank you for the feedback! We appreciate your business!

August 23, 2022

Ricardo my sales associate was very helpful. I was going to purchase the vehicle that I was leasing and he was able to get me a great new lease deal on a 2023 Honda HRV. I'm very happy with the More

by DFMAYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lara, Ricardo Small
Aug 24, 2022 -

Patterson Honda responded

Thank you for sharing your experience! We are blessed to have Ricardo on our team! We sincerely appreciate your business!

August 22, 2022

Very professional group, respectful of my time. They worked to get as much done before I arrived to shorten the time I had to spend in the dealership. More

by ROYMASON742
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Crawford, Stran Smith
Aug 23, 2022 -

Patterson Honda responded

We are thrilled to learn that you had a positive experience with us! Thank you for your business!

August 22, 2022

I am so very impressed with the QUALITY of service. I am always greeted promptly. If I have made an appointment the service advisor knows why I am there. That indicates they have actually read the sche More

by Accord Coupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seigen Walker
Aug 23, 2022 -

Patterson Honda responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

August 22, 2022

I got the lift gate on my pilot after having it almost a year, and when I went to get it it took 4 guys to try and figure out how to work it. I don't understand how you going to work and sale these cars and More

by AHZEAH76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seigen Walker, Cody Lucas, Ramon "Moncho" Villegas
Aug 23, 2022 -

Patterson Honda responded

Thank you for the feedback, we appreciate it!

August 21, 2022

They help us fast! got us in 30 minutes and keys where made great service ! More

by jaylisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seigen Walker
Aug 23, 2022 -

Patterson Honda responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

August 20, 2022

I made the appointment on line and had no problems at all. Service was quick . More

by RCASPER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seigen Walker
Aug 23, 2022 -

Patterson Honda responded

We are thrilled to learn that you had a positive experience with us! Thank you for your business!