Patterson Honda
Wichita Falls, TX
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Buying 2015 civic Came in on a whim and decided to get a new car for the wife. They had the exact car we wanted except remote start...no biggie. Within a minute Rachad Came in on a whim and decided to get a new car for the wife. They had the exact car we wanted except remote start...no biggie. Within a minute Rachad M. was answering our questions and pointed us to the car we had looked at online. We drove the car and decided we wanted it. We then left and went to get the vehicle I wanted to trade. I arrived an the negotiations were on, we haggled back and forth in the traditional car dealership fashion and settled on a fair price for the new car and trade. Within an hour or so I had a new car all cleaned and gassed up ready to go. I would recommend the Patterson Honda sales team if your looking for a Honda. I haven't had to use the service team for oil change or anything and will report back when the time comes More
Purchased new 2016 Pilot Touring The whole staff was great! They made the whole process easy and fun! I want to thank Ben McCaffity, Patrick, LC Price, & Chris Emery for being so pe The whole staff was great! They made the whole process easy and fun! I want to thank Ben McCaffity, Patrick, LC Price, & Chris Emery for being so personable and making the whole car-buying experience less stressful! I would definitely recommend Patterson Honda to anyone in the market for a new car! Thanks!! More
Absolutely Wonder We recently bought/leased our second round of vehicles from Patterson Honda. We went in to trade one vehicle, but were asking questions about a lease We recently bought/leased our second round of vehicles from Patterson Honda. We went in to trade one vehicle, but were asking questions about a leased vehicle that needed to be traded or turned in next December. I felt like they gave us a clear view of the options that were available to us for my new car trade. Steve Lax asked me what I wanted, then had it ready for us to look at when we got there. I could not have asked for a more painless car trading process. While we were waiting to finish the paperwork and detailing of the Odessy, I asked some questions about a lease that we have on another Honda (CRV) that is terminating in December. They explained all of the options available to us on the deal, looked at what they had in stock (and on the truck) and showed us how much money we could save by trading now. So, I signed all the paperwork on the new CRV lease, we went home in the Odessy, and we have an appointment to go back to pick up the CRV. They offered to have the CRV delivered to us and pick up the old one, but we convinced them that we don't mind going back to Wichita Falls from Arlington. Basically, we are free for the summer, and don't mind he travel. So, on Tuesday, we will be going back to Wichita Falls to pick up our new CRV. It is well worth the drive to go to Wichita Falls to purchase a new (or used) vehicle. They will deliver the new vehicle to you and pick up your trade if you have one. I love dealing with Patterson because they don't use high pressure tactics and I feel like they are actually considering what I need. My husband will not trade anywhere else. More
Slimy tactics, defensive sales people It started out ok, a typical small talk conversation with a car salesman. We placed an offer and they couldn't take it, so we kept moving forward in s It started out ok, a typical small talk conversation with a car salesman. We placed an offer and they couldn't take it, so we kept moving forward in search of another place for our next car. No big deal, right? But then I started to receive multiple phone calls from this location, I would repeat our offer, and then another person would call me the next day. I would repeat myself again. They just got more slimy as it continued. Tim then contacted me and I texted him back, thanked him for checking in and repeated myself again for the third time with this dealership. He got defensive and questioned my price. He was disrespectful and rude by text--big mistake on his end as I have it all saved. I would not recommend giving your money to these people. More
Alina Gheauz Alina was great! She really understood what we were looking for and she had a great personality. My daughter loved her. The service was great and I pl Alina was great! She really understood what we were looking for and she had a great personality. My daughter loved her. The service was great and I plan on coming back. More
Great friendly people! Michelle Schenck and Alina Gheaur were wonderful! They were so friendly and professional. Very knowledgeable. They made sure we understood everythi Michelle Schenck and Alina Gheaur were wonderful! They were so friendly and professional. Very knowledgeable. They made sure we understood everything and answered all our questions. They stayed with us for the 4 hours we were there making sure we got the best deal and that we were happy with all decisions. You are very fortunate to have these young ladies on your staff. We have made life long friends with these girls. Gary and Jean Ann Fortner More
Awesome Buying Experience Tremendous buying experience with new 2016 HR-V. Worked with Patterson xxxxxxJoey, Michelle and L.C. highly recommended dealer for low stress and prof Tremendous buying experience with new 2016 HR-V. Worked with Patterson xxxxxxJoey, Michelle and L.C. highly recommended dealer for low stress and professional treatment. Great SUV too! More
The best customer service Overall experience was excellent! This is so far the best Honda dealer/service location that really knows how to treat their customers with utmost imp Overall experience was excellent! This is so far the best Honda dealer/service location that really knows how to treat their customers with utmost importance and serious on how they can be of best service to every customers' needs and concerns. Mr. Brian and Mr. Heath were the ones that made this experience excellent! The service they rendered exceeded way beyond our expectations. My husband and I were very satisfied with Patterson Honda customer service. Thank you so much! - Lu More
newer car We bought a 2011 honda from here. Everything was easy and our salesman was not pushy at all. I have no complaints about the car or the quality of se We bought a 2011 honda from here. Everything was easy and our salesman was not pushy at all. I have no complaints about the car or the quality of service. More
Marco's first car Patterson honda staff professional and courteous . Sales associate Joey Lara met me and my family in parking lot and walked us through the Civic inven Patterson honda staff professional and courteous . Sales associate Joey Lara met me and my family in parking lot and walked us through the Civic inventory and answered all our questions. Joey made this car buying experience very easy and hassle free. More