Patriot Subaru
Saco, ME
Filter Reviews by Keyword
By Type
250 Reviews of Patriot Subaru
My experience at Patriot Subaru was nothing less than fantastic! The staff (Jackie Parker, Corey Createau, Lonny Martin and Lancer McMinis) were very friendly, honest and worked hard to find the car I l fantastic! The staff (Jackie Parker, Corey Createau, Lonny Martin and Lancer McMinis) were very friendly, honest and worked hard to find the car I liked and a price I could afford. I would strongly recommend Patriot Subaru to anyone looking into buying a new or pre-owned Subaru. More
I am a proud owner of a new subaru outback and had the best experience tonight than I have ever had when purchasing other cars. The excellent experience started right from the moment my friend Doug and I best experience tonight than I have ever had when purchasing other cars. The excellent experience started right from the moment my friend Doug and I walked in the door. We were very warmly greated by Dave the manager who quickly lead us over to Corey. Corey was soooo knowledgeable about the subaru outback and patiently took all my interrupting and questions without sighing or looking upset without ever . I feel that Dave and Corey treated me well in regards to the cost of the vehicle as well. I did not feel rushed or pressured to make the decision, although the talk about getting the best deal on the last day of the month did help to sway me a bit. Both Corey and Dave spoke about their primary goal of making sure the customer is satisfied and comfortable with the deal. I have to say that they lived up to their moto of customer friendly. They offered to have my car driven to me the next day if I am unable to pick it up. I unfortunately totaled my 2 year old RAV 4 and have become dependent on buses and generous friends. NOw, I am proud to say that Patriot Subaru is also going out of their way to help me. THank you all so much! And thanks for staying open that one extra hour on Halloween night so we could get the whole deal signed and sealed...now just waiting for the delivery :) More
This is regarding the financing our new Subaru purchase on 10/28/2011: While this is our second new Subaru purchase at Patriot Subaru, this was our first interaction with David Shoemaker in Finance. on 10/28/2011: While this is our second new Subaru purchase at Patriot Subaru, this was our first interaction with David Shoemaker in Finance. David explained every step of the finance process very well and to our satisfaction. He explained, but did not try to oversell the various options. We really that aspect and feel that is the best approach. David was a real pleasure to work with, and we really appreciate his work on getting us the best financing available. In fact, he exceeded our expectations! A big Thank You to David! More
Lonny and Mark were great to work with. We went to "look" and drove several cars, both new and used. They had exactly what we were looking for right in stock. Ended up going with a used car that mig "look" and drove several cars, both new and used. They had exactly what we were looking for right in stock. Ended up going with a used car that might has well been new! Basically ended up with the top of the line trim model Forester a year old at the price of a new base model. All the car history was presented when requested - turns out they sold the car when it was new AND performed all the service - previous owners traded in for a new model. Repeat costumers seem to be their norm (it will be for us too)! Price was excellent and there was no "game playing" when it came time to negotiate. Top it all off with a fun, relaxed atmosphere AND a pizza party that just happened to be going on on test drive day. What an experience!!!! More
I can not say enough about this dealership! Right from the start they made me feel like family! Not only did they ASK what I was looking for in a car, but they actually LISTENED! Presure, NOT ONCE did the the start they made me feel like family! Not only did they ASK what I was looking for in a car, but they actually LISTENED! Presure, NOT ONCE did they pressure me into looking at or test driving a vehicle I wasn't interested in. They never even took down any personal information until they helped me find a car that I was head over heals for! And believe me, I was picky! But they said it was good that I knew what I wanted. Right down to the color I preferred. AMAZING. Never tried to pull a fast one on me either, and as a female (who was there without her husband) that is very important! They were honest, helpful, reasonable and... did I mention HONEST!? From the worth of my trade in, to what they were giveing me for it, to what the new car CAN be sold for, to what they were willing to lower it to to get it in my price range... and even working with the bank when they came back with a counter offer! This team is really amazing! I will go back time and time again! They are the first dealership I can honestly say I can trust! Heck, I think I'll even get my oil changes done there, instead of the usual low cost corner shop! THANK YOU PATRIOT SUBARU! More
We've bought two subarus (so far) from this dealership and both experiences were fantastic. We got honest trade-in deals, great financing options, and best of all the buying process was straightforward an and both experiences were fantastic. We got honest trade-in deals, great financing options, and best of all the buying process was straightforward and low-pressure. Subarus are great cars and this is a great dealership. I don't have enough nice things to say about patriot. I'm always telling people to go there for a car. More
Overall, I had a great buying experience at Patriot Subaru. Tony was extremely friendly and knowledgeable. My local Subaru dealership was unwilling to work very hard to earn my business. I took a chanc Subaru. Tony was extremely friendly and knowledgeable. My local Subaru dealership was unwilling to work very hard to earn my business. I took a chance and drove the hour distance to see if I could get a fair deal. Not only was it worth the drive, but I will return in the future! Not only did they have a greater selection of the used Subaru I was looking for, but the prices were significantly less with the same amount of miles. They also crushed the competition on my trade! David had the paperwork completed in record time which I generally find to be a major pain. The whole deal was completed in less than 3 hours. At lunch, they brought in about 10 large pizzas and drinks for all of the customers. Tony knew what I wanted and how much I wanted to spend and got it done on the first try. I can't say enough about the whole experience. Kudos to everyone!! More
Jim Connolly was the first person I met, he was informative, friendly, helpful and knowledgable. David Shoemaker was very clear, helpful, friendly. Both employees are on the top of their game and informative, friendly, helpful and knowledgable. David Shoemaker was very clear, helpful, friendly. Both employees are on the top of their game and you could ask for a better experience. Also, loved Colby's presence in the salesroom. More
I was in a bind having leased a vehicle from Prime Honda just a month earlier. It was not the car for me and I dreaded 3 more years with it at a ridiculous price. When I was told they couldn't help me ge just a month earlier. It was not the car for me and I dreaded 3 more years with it at a ridiculous price. When I was told they couldn't help me get into a car that better fits my needs, I emailed Patriot and Jackie promptly responded and I met with her to discuss my situation. She genuinely cared. She connected me with Richard who reviewed my options and helped me find a car I really do enjoy and fits my needs and lifestyle much better. Poor guy must have gone over the numbers with me 100 times and in various ways, but he is patient and kind to be so thorough with me. From there, David helped me complete my paperwork smoothly. Each employee I encountered that day was so pleasant and nice. Thank you for helping me when you certainly could have said no. I love my Subaru! More
Car buying is hugely stressful for me, and the folks at Patriot made it as easy as it could have been. They were the first ones to come up with a quote for the car and trade-in, and the numbers exceeded a Patriot made it as easy as it could have been. They were the first ones to come up with a quote for the car and trade-in, and the numbers exceeded any that I asked for. I felt like Tony listened to me, didn't try to pressure me, and offered the best price I could find. Another dealership met this price, but the fact that I felt the experience went well at Patriot, and they promised continuing customer service at a very high level won the sale. More