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Patriot INFINITI of Merrillville - Service Center

Merrillville, IN

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39 Reviews

39 Reviews of Patriot INFINITI of Merrillville - Service Center

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September 08, 2019

purchasing used suv excellent service, the salesman Mr. Derrick Cotton went beyond his duties to aid us. He displayed great honesty and made us feel comfortable. thank yo More

by Georgia Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Cotton, Stephanie Campos
Sep 10, 2019 -

Patriot INFINITI of Merrillville responded

Georgia Neal, thank you kindly for your feedback and review. Welcome to the Berman family!

August 01, 2019

Worst experience ever Brought car for oil change with no service lights on. Next week tire sensor light on! Service can not turn light or diagnose problems although all tir More

by Matt706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Aug 01, 2019 -

Patriot INFINITI of Merrillville responded

Matt, Please call me to discuss your tire pressure light. My cell is 815-693-3325. Thank you, Tim Curran Executive Manager Berman INFINITI of Merrillville

May 07, 2019

Super Service Department! Really appreciate working with Nick when our Infiniti needs service. He is professional, friendly and effecient. He looks for ways to help vs others s More

by cp_juliew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 07, 2019 -

Patriot INFINITI of Merrillville responded

cp_juliew, thank you kindly for your feedback and review. Welcome to the Berman family!

January 03, 2019

Good Job Service department work brake job was excellent Front brakes work the 100% better than before. I would recommend the service department. Everyone w More

by MDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Frazier
Jan 03, 2019 -

Patriot INFINITI of Merrillville responded

MDM, thank you kindly for your feedback and review. Welcome to the Berman family!

November 29, 2018

Excellent experience every time! Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my sched More

by INFINITI Lover Yannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick from the service department
Nov 29, 2018 -

Patriot INFINITI of Merrillville responded

Yannie, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

October 31, 2018

Emissions Repairs Berman's service bill was very competitive with my local repair shop. They offered some options to minimize the cost so it took a little longer than t More

by helpinghandsDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall the names but everyone was very helpful.
Nov 01, 2018 -

Patriot INFINITI of Merrillville responded

helpinghandsDD, thank you kindly for your feedback and review. Welcome to the Berman family!

September 28, 2018

Excellant Great support. Service was performed in a timely manner. Vehicle was returned spotless. Friendly service. Scheduling was effortless and prompt. We are More

by satisfied 63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fitzgerald, John Martinez
Oct 01, 2018 -

Patriot INFINITI of Merrillville responded

satisfied 63, thank you kindly for your feedback and review. Welcome to the Berman family!

September 05, 2018

Painless We had a warranty item that needed assistance, the team greeted us and promptly took care of the item. Waiting room had good internet and space too. T More

by cp_juliew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 06, 2018 -

Patriot INFINITI of Merrillville responded

cp_juliew, thank you kindly for your feedback and review. Welcome to the Berman family!

August 14, 2018

Professional Always a pleasure dealing with the service department at Berman of Merriville. I live an hour away from Berman so it's always a challenge trying to ge More

by Michigan Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck, Gary
Aug 14, 2018 -

Patriot INFINITI of Merrillville responded

Michigan Mark, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

August 07, 2018

Great Customer Service Very helpful sales adviser. He made sure that everything was looked over on my car and took the time to show me things that I didn't know how to use o More

by Nicolep524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Adviser
Aug 08, 2018 -

Patriot INFINITI of Merrillville responded

Nicolep524, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!