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Patriot INFINITI of Merrillville
Merrillville, IN
353 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible.
You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget.
At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer.
For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams.
We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process.
However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage.
At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget.
Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently.
We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 353 reviews
September 24, 2020
I am a loyal Infiniti customer and was looking for a specific color. I reached out to Dan D’Andrea for assistance. He is very professional and went beyond my expectations! I would refer him to family specific color. I reached out to Dan D’Andrea for assistance. He is very professional and went beyond my expectations! I would refer him to family and friends. More
by Connie Borchardt
Employees Worked With
Dan D’Andrea , Anthony Doreski
September 15, 2020
Excellent location and great service. Appointment was very convenient for me. They treated me with the up most respect. Excellent display of vehicles information and selections. very convenient for me. They treated me with the up most respect. Excellent display of vehicles information and selections. More
by Dagriffin4
Employees Worked With
Jason , Anthony Doreski
July 23, 2020
FALSE ADVERTISING They would not sell me a used vehicle at the price listed unless I purchased a protection or service package. I explained that I will be taking the ve They would not sell me a used vehicle at the price listed unless I purchased a protection or service package. I explained that I will be taking the vehicle out of state and the service package would be worthless but they would still not sell the vehicle for the price listed. Wasted my valuable time with these bait and switch tactics. More
by wrightme333
Employees Worked With
Anthony Doreski
May 14, 2020
UNPROFESSIONAL Purchased a used car form Berman Infiniti with an extended warranty. After selling that I only had for 2 years and 6,000 miles I am entitled to a ref Purchased a used car form Berman Infiniti with an extended warranty. After selling that I only had for 2 years and 6,000 miles I am entitled to a refund of the unused portion of the warranty. After more than 3 months of back and forth with the finance director Nate Swanson still no refund! Initially I was told I would receive my refund in 2 to 3 weeks. Every time I call to speak with Mr. Swanson he is always busy and will return my call which he never does. Frustrated after 2 months of lies I contacted the warranty company and they said they had not heard from Berman Infiniti of Merrillville and that would cancel my policy and send the cancellation to the dealership so that they could process my refund. A month later spoke with Mr. Swanson after calling using a different last name (since he is always with a customer if I call using my real name). To his surprise he now had to answer what is up with my refund? Mr. Swanson promised me my refund was completed and would be mailed in a couple of days. That was a month ago still no refund! Tried calling weeks later still unavailable with no callbacks or emails. Do not purchase a car, a warranty or Gap ins. from this dealership. They are good at getting you money but when it comes down to refunds and good customer service they are terrible! Kirkwood More
by Kirkwood
Employees Worked With
Nate Swanson
March 04, 2020
I am always greeted with smiles. The service is excellent and professional and quick. My car is always thoroughly checked. The waiting area is always clean. and professional and quick. My car is always thoroughly checked. The waiting area is always clean. More
by cheken1007
Employees Worked With
Nick tends to all my needs.
March 04, 2020
AMAZING SERVICE DEPARTMENT ! I have had my Infiniti for 3 years now, and I have to say the service department at the Berman Infiniti of Merrillville Indiana is the best that I hav I have had my Infiniti for 3 years now, and I have to say the service department at the Berman Infiniti of Merrillville Indiana is the best that I have ever experienced. They are fast, courteous, friendly and always professional. Today, Jake too care of me, offered a car wash, and I was in and out in less than 1 hour. The waiting room was very clean and offered coffee, tea, water and snacks too. More
by bernie45
Employees Worked With
Jacob (Jake) in the service department.
February 22, 2020
Top Notch service I have been there 2 times for service now and I will continue to go there. . Nick Stasil and his techs do a excellent job. I have been there 2 times for service now and I will continue to go there. . Nick Stasil and his techs do a excellent job. More
by anthony6913
Employees Worked With
Nick Stasil
February 11, 2020
And February 7 I visited BermansI was greeted by a salesman name Kyle quite a bit younger than me so I wasn’t expecting a lot that wasn’t the case Kyle showed professionalism and honesty he showed me salesman name Kyle quite a bit younger than me so I wasn’t expecting a lot that wasn’t the case Kyle showed professionalism and honesty he showed me The car I was looking at we went on a test drive I was very surprised of his mannerisms and professionalism I wish Him luck in his career it’s obvious he’s a car salesman I will refer friends and family to this dealership and I’ll ask for Kyle More
by Pvarchetto
Employees Worked With
Kyle
