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Patriot INFINITI of Merrillville
Merrillville, IN
353 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible.
You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget.
At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer.
For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams.
We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process.
However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage.
At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget.
Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently.
We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 353 reviews
June 24, 2021
I own a 2013 JX35. Phil appraised my vehicle and was extremely helpful. I am just waiting on the new QX60 to come out later this year. extremely helpful. I am just waiting on the new QX60 to come out later this year. More
by JB Williams
Employees Worked With
June 24, 2021
The service was very friendly. They were very honest about everything done to the car and even gave me 2 free oil changes with my purchase!!!!! about everything done to the car and even gave me 2 free oil changes with my purchase!!!!! More
by JB Williams
June 06, 2021
Great service, very honest. No deception and no trying to get extras out of you. I definitely recommend them to anyone needing service for their vehicle. get extras out of you. I definitely recommend them to anyone needing service for their vehicle. More
by MA_Q50
Employees Worked With
May 22, 2021
I want to than Erica for everything you did for us. So happy with the friendly service and the purchase of my new vehicle. Thank you again for making my used vehicle look like new. Very impressed beyond happy with the friendly service and the purchase of my new vehicle. Thank you again for making my used vehicle look like new. Very impressed beyond beliefs. More
by donnacohen0321
Employees Worked With
Erica Ditmire
May 14, 2021
Leased a Q50 from Berman in 2018. Had questions on the lease turn in that the lessee now must return to either a Nissan or Infinity dealer. I've called the dealer 5 times in two days. Left messages for Ja lease turn in that the lessee now must return to either a Nissan or Infinity dealer. I've called the dealer 5 times in two days. Left messages for Jabari and then Dan the GM. Nobody has taken the 2 minutes to even return my call. If this is the service they give after the lease, let the buyer beware! No excuses! More
by DB
Employees Worked With
Jabari Goodman, Dan D'Andrea
April 29, 2021
Excellent service department. I drive over 20 miles to go to this dealership. Ask for Nick, he is wonderful. He is knowledgeable, honest and very kind. to this dealership. Ask for Nick, he is wonderful. He is knowledgeable, honest and very kind. More
by Radarman
Employees Worked With
April 08, 2021
My wife and I went to and test drove multiple car manufacturers vehicles. Infiniti's quality and luxury was the best by far! The Merrillville dealership was extremely helpful and knowledgable manufacturers vehicles. Infiniti's quality and luxury was the best by far! The Merrillville dealership was extremely helpful and knowledgable More
by tconnors
Employees Worked With
Anthony Doreski, Erica Ditmire
April 02, 2021
MET WITH ERICA DITMIRE AND JABARI GOODMAN ON 3/30/21, REGARDING 2017 USED XF WHITE JAGUAR. A DEPOSIT WAS SUGGESTED BY JABARI, BECAUSE I WAS UNSURE. HE SAYS WILL HOLD FOR 48 HOURS SO I CAN CHECK OTHER FIN REGARDING 2017 USED XF WHITE JAGUAR. A DEPOSIT WAS SUGGESTED BY JABARI, BECAUSE I WAS UNSURE. HE SAYS WILL HOLD FOR 48 HOURS SO I CAN CHECK OTHER FINANCE OPTIONS, AFTER RUNNING CREDIT, APPRAISING TRADE-IN, AND OFFERING RATE. I LEFT A $500.00 DEPOSIT TO HOLD VEHICLE. I CALLED ERICA DITTMIRE THIS MORNING, ON 4/1/21 TO MAKE A 2:30 APPMT TO COME IN. MY HUSBAND AND I GOT THERE AT 2:30, WENT INTO HER OFFICE AND SHE SAYS THE JAGUAR WAS SOLD LAST NITE ON 3/31/21. I EXPLAINED THE HOLD WAS 48 HOURS NOT 24. SHE ARGUED WITH ME. SHE THEN SHOWED ME AN AUDI, AFTER I ASKED FOR MY CHECK BACK! THE 48 HOUR HOLD WAS IN MEMO SECTION OF CHECK! I ASKED TO SPEAK WITH A MANAGER, SHE SAYS NOT AVAILABLE. THIS WAS A HORRIFIC EXPERIENCE! VERY UNPROFESSIONAL. SHE WAS NOT KNOWLEDGEABLE ABOUT JAGUARS, AND KEPT REMINDING ME OF THAT. I THANK GOD FOR BLOCKING THIS CONTRACT! I WILL MAKE SURE TO REMIND MY FRIENDS TO NOT WASTE ANY TIME DOING BUSINESS WITH THIS DEALERSHIP! THANKS FOR WASTING MY TIME! THAT WAS A JOB WELL DONE! More
by Horrible Dealer
Employees Worked With
JABARI GOODMAN, Jabari Goodman, Erica Ditmire
March 30, 2021
Awesome dealership! Milan is the go to salesman. The sales process was easy and seamless. Milan made sure our leasing experience was exceptional. Check out this dealership! sales process was easy and seamless. Milan made sure our leasing experience was exceptional. Check out this dealership! More
by Robyn’sGreenAcre
Employees Worked With
Milan Trivunovic
November 22, 2020
I was very enlighten with the customer service from this dealership, they waited on me patiently and help me secure finance and walked me through the entire process. I was getting impatient however, Erica p dealership, they waited on me patiently and help me secure finance and walked me through the entire process. I was getting impatient however, Erica put a 120% effort to ensure I left with a car. I was very grateful, because I had been looking and I really wanted to stay with a Lexus, but Erica help changed my mind and I am still within my budget. I really would like to commend her for a Job well done. I made a great choice. More
by scurlockvalant
Employees Worked With
Erica Ditmire
