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Patriot INFINITI of Merrillville

Merrillville, IN

4.9
353 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible. You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget. At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer. For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams. We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process. However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage. At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget. Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently. We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
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1794 W 81st Ave.

Merrillville, IN

46410

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Showing 353 reviews

September 30, 2021

Service was professional, friendly and knowledgeable. I would recommend to family and friends. Ask for Kendall. More

by laviamcgee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Maxey
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

September 30, 2021

The dealership was very nice. Kendall was very professional while we walked the lot and gave Me very good insight on the infinitys. More

by Rosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Maxey
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

September 30, 2021

I came into Berman dealership a few weeks ago while on my journey to purchase a new vehicle and helped by a Salesman name Kendall Maxey. He was very patient and answered all of my questions, The only Salesma More

by robertlh1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Maxey
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

September 10, 2021

Azeem was very nice, helpful and courteous throughout the process and I love the car. Definitely recommend doing business with them. Thank you for everything More

by Fjacobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jabari Goodman, Azeem Altif
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

September 05, 2021

I have nothing but good things to say about Erica and my experience at the dealership. I wasn’t sure what I wanted to buy exactly but knew I wanted certain options. Erica was super helpful and knowledgeab More

by tbird1640
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ditmire
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

September 03, 2021

I live in Illinois and I drove all the way to Indiana because I was interested in one of the vehicles. Erica was amazing. She was able to answer all my questions before I got to the dealer. The transacti More

by leslie.flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ditmire
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

September 01, 2021

Talked with Erica via email and text message in the morning and that evening I came to pick up the perfect vehicle. She did an amazing job of listening to what I was looking for and finding the perfect More

by martigger99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ditmire
September 01, 2021

Erica, was really helpful! She answered all my questions. If she didn't know she figured it out and actually called me back. Diffently work with her again. More

by Kyle k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ditmire
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

August 26, 2021

Very professional and cost effective. Friendly knowledgeable staff and we were shuttle to the Southlake mall More

by Laross2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Stasil
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

We purchased a 2018 Jeep Cherokee Overland 44,000 on July 8 2021. After a few days we were having major problems with the front brakes. We left for vacation on July 13 (didn't drive we flew) I called the More

by upsman1977
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Erica Ditmire, Dan D'Andrea
Aug 20, 2021 -

Patriot INFINITI of Merrillville responded

Please contact Dan D'Andrea by phone at 219-525-4500 or at his email ddandrea@berman.com. Thank you.

Aug 20, 2021 -

upsman1977 responded

I have tried to contact him twice now about this issue with no call back. If he wants to talk about my review he can call me they have my number. Feel like this is just a automated generated response to reviews.

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