Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Patriot INFINITI of Merrillville
Merrillville, IN
353 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible.
You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget.
At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer.
For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams.
We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process.
However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage.
At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget.
Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently.
We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 353 reviews
February 03, 2023
Goes above and beyond for his customers! Very helpful and knowledgeable on the cars! I wasn’t able to purchase a car just yet but he helped me get my car serviced! Very helpful and knowledgeable on the cars! I wasn’t able to purchase a car just yet but he helped me get my car serviced! More
by Lauren
February 01, 2023
Erica was a pleasure to work with. She answered all of my questions and is very knowledgeable about their vehicles. She also went above and beyond in guiding me to make the right dec She answered all of my questions and is very knowledgeable about their vehicles. She also went above and beyond in guiding me to make the right decision. I am grateful for her professionalism. More
by Bebe
Employees Worked With
Anthony Doreski, Erica Ditmire
December 03, 2022
Erica did an amazing job helping us with the purchase of our Infiniti. There were numerous phone calls and text as we were a ways away and she was great coordinating everything to get us the truck we wanted our Infiniti. There were numerous phone calls and text as we were a ways away and she was great coordinating everything to get us the truck we wanted. This is our 2nd car from this dealership and we will return when we need another new one. More
by Rls
Employees Worked With
Anthony Doreski, Erica Ditmire
September 30, 2022
My experience at the dealership was GREAT! Everyone that I worked with was very friendly and helpful. They were very transparent and not pushy, or tried to sell me something I did not want. My Everyone that I worked with was very friendly and helpful. They were very transparent and not pushy, or tried to sell me something I did not want. My sales consultant Kendall was very patient with all my questions and took the time to answer every question. More
by Theresa T.
Employees Worked With
Kendall Maxey, Anthony Doreski
September 26, 2022
Purchased a certified used Infiniti in 2015. They upcharge me after I got a quote online by $1,000. The car runs well but has got pretty rusted. I was recently in an accident and took the car in They upcharge me after I got a quote online by $1,000. The car runs well but has got pretty rusted. I was recently in an accident and took the car in to replace the left rear quarter panel. I was told by the current shop that at some point prior to my ownership the Right rear quarter panel was replaced, and done very poorly. They state that it needs to also now be totally replaced. The VIN shows a clean record for the car and only one prior owner. When I contacted Berman I was told someone would follow up with me, but never recieved any contact. They try hard not to correct the issues and have poor customer service. More
by Vogeljmatt
Employees Worked With
Former sales
September 06, 2022
I always receive excellent service at Berman! Everyone makes you feel special and handle my vehicle with care. I always look forward to the next appointment! Everyone makes you feel special and handle my vehicle with care. I always look forward to the next appointment! More
by karen.mblack
