Patriot Honda

WARNING!! I had the worst car buying experience ever!!!!! I was interested in a car online, when I drive 2 hours to purchase it, I was told I had to purchase a I had the worst car buying experience ever!!!!! I was interested in a car online, when I drive 2 hours to purchase it, I was told I had to purchase a Fenton for Life warranty for $2k that was not stated anywhere on any site! We finally got the numbers correct and I agreed to finance $14k which included their mandatory warranty! So I got to their finance department at another Fenton dealer, and Dakota proceeds to fill me in on what I think is the warranty I just had to buy! When he is done he comes in with paperwork that has me financing $17,505! Which included the extra warranty he just explained to me that I thought was the warranty I had to buy. I adamantly declined the offer and told him I would only agree to the $14k I wanted to finance at the beginning! I then asked why I had to purchase their Fenton for life warranty for $2k when this extra warranty he just explained to me covered much more and was only 1200$??? I asked if I could switch them?? Oh my! Then I had an office full of people, all of which were trying to pressure me again to buy all the warranties! I started to feel very uncomfortable and had a discussion with my car salesman, Cody Batts, and I told him I only wanted to finance $14k, And that I didn’t want anymore warranties! He comes back with another person and they finally have my original agreement in hand!!!! Well, make sure you read everything everyone, bc after I signed my 14k agreement I was then handed several other papers that I was told was a formality of what I just signed and agreed to and it wasn’t!! They slipped back in papers that had the 17,505! I trusted them and I was duped! I have now come to realize they charged me 5200$ in warranties!!!!! I was charged for their Fenton for Life warranty twice($4k)! And the extra warranty I never wanted. And no one will help me with it!!!!!!! I’ve spoke with their finance manager, Nick Tubbs, and he seems to think I just didn’t understand my paperwork!!!?? I also had Cody Batts get on the phone and he couldn’t seem to recall our conversation in the office about how uncomfortable I was being made to feel! I understood what I agreed to, I don’t understand how someone can do that to someone and not take responsibility! I asked him to look deeper into my paperwork, and if he did he would see it didn’t make sense! Why would I agree to $14k and seconds later sign another paper agreeing to $17,505???!!! And why am I financing $17,505, when my purchase totaled $15,595???!!!! Buy your Honda somewhere else!!!!!! Don’t make the same mistake I did!!!!!!!!! WARNING!!!!!!!!!!!!!!!! More

Service department very friendly and got the job done quickly. Kept me informed on everything that was wrong and how long it should take to fix it. department very friendly and got the job done quickly. Kept me informed on everything that was wrong and how long it should take to fix it. More

Honda family HONDA'S SERVICE is outstanding there work ,and cus ty omer sees and concern is amazing they never disappoint the family .Brad Fenton Honda is there fo HONDA'S SERVICE is outstanding there work ,and cus ty omer sees and concern is amazing they never disappoint the family .Brad Fenton Honda is there for all your auto needs and your safety More

Chad took excellent care of my vehicle Chad kept us informed stayed within the budget quoted and informed us of all the services needed for our car. Some we did, some we will wait on. He wa Chad kept us informed stayed within the budget quoted and informed us of all the services needed for our car. Some we did, some we will wait on. He was very understanding and the car was finished quicker than expected. More

Pleasant experience Salesman let us test drive several cars and SUVs. They had a large selection to choose from. We found one we liked at a price we liked. Buying from a Salesman let us test drive several cars and SUVs. They had a large selection to choose from. We found one we liked at a price we liked. Buying from a dealership is never fast but the people there made the wait worthwhile. Thank you Charlie and Nick. More

Needed oil change and got squeezed in I live out of town and I drove my wife's car because I knew I was gonna get off early. I called morning of at 830 and was asked to take a Saturday app I live out of town and I drove my wife's car because I knew I was gonna get off early. I called morning of at 830 and was asked to take a Saturday appointment. But after telling them I needed it today because I live out of town they were able to squeeze me in and have me oil changed tires rotated and detailed in an hour. I love Fenton Honda of Ardmore More

Great caring dealership The team that worked with us Taylor Tom Jackie and Matt really got in there and gave us a great deal. The first dealership that was there to make us h The team that worked with us Taylor Tom Jackie and Matt really got in there and gave us a great deal. The first dealership that was there to make us happy and not just to make a sale. They listened to our needs and really came through. I recommend any one to just let them try and have patience Rom and Taylor and Jackie will come to your needs and make you feel like a person and not a sale. More

Easy and great service! Fenton Honda was so helpful in finding the automobile I was looking for. Great price and service, Taylor you rocked the service! Thank you for a great Fenton Honda was so helpful in finding the automobile I was looking for. Great price and service, Taylor you rocked the service! Thank you for a great used vehicle. More

Bait and Switch They advertise cash cars for under $2000 told the salesman I wanted to do a quick cash transaction cash only. He told me he had half a dozen cars in t They advertise cash cars for under $2000 told the salesman I wanted to do a quick cash transaction cash only. He told me he had half a dozen cars in that price range. Drove an hour to get there and all they tried to do is up sale me for LOW MONTHLY PAYMENTS when all I wanted was a cheap cash car. Once they discovered that I was serious for cheap cash car they all the sudden didn’t have any....I’d show you the picture of the car and price but can’t upload my proof. Poor business practice just to get a customer in front of them and sell them a more expensive car that you don’t want or need. More

My 3 year-long FENTON Nightmare continues Fenton's 2 "free" oil changes came at a significant cost: Afterwards, they bolted my engine shield incorrectly and it was ruined beyond repair (IE dr Fenton's 2 "free" oil changes came at a significant cost: Afterwards, they bolted my engine shield incorrectly and it was ruined beyond repair (IE dragging along the Interstate).. Fenton refused to replace ($260)...Further my Sales contract clearly states coverage til 100k miles.. However I received an edited version in the mail 14 MONTHS later and it specified 10,000 miles FEWER.. So I called the Warranty division and revealed my signed contract and purchase price was for 100k not 90k... I was told that 100k has never been/ is not offered for the Honda I bought: WOW= Fenton's Finance department charged me a $300 Doc. Fee to write a flawed contract.. Finally I appealed this breach to Carey Broudy only to be totally ignored. Run away, far far way from these posers bringing disgrace to the Honda nameplate. More