Patriot Honda

Oil change Prompt, cheerful service. I arrived thinking I had an appointment because I had called the day before. I am from out of town, in Ardmore to stay with Prompt, cheerful service. I arrived thinking I had an appointment because I had called the day before. I am from out of town, in Ardmore to stay with someone having surgery. My name not on the list but Chad Scott took great care of me, with no.problem, and very calmly. Nice surprise having the car washed! More

got great deal but not without a lot of headache Bought a used car at a great price but they increased the listed price that I was following on internet when I started showing interest by contacting Bought a used car at a great price but they increased the listed price that I was following on internet when I started showing interest by contacting them. In addition, they wanted to spring a ridiculous $2,000 dealership fee on me. I threatened to walk away from deal and they caved. Eventually I got the price I wanted. However, the real headaches started AFTER the purchase when the service was TERRIBLE. Nobody returned my phone calls and emails as I was awaiting paperwork for my TITLE in order to register my car in Texas and get my license plates. It took TWO MONTHS to get this done with constant pestering. Their customer service after purchase is HORRIBLE! Beware of the teaser price on internet and the crappy service after they get your money! More

Good customer service Great service and easy scheduling however the prices for some of the services is extremely high compared to other places in town that provide the same Great service and easy scheduling however the prices for some of the services is extremely high compared to other places in town that provide the same service. More

Excellent experience! This is a top-notch dealership. We traveled from out of state to purchase from them and they were more accommodating than we ever hoped for. We will d This is a top-notch dealership. We traveled from out of state to purchase from them and they were more accommodating than we ever hoped for. We will definitely recommend them to friends and family. More

Treated like family I had a wonderful experience with this dealership. Everyone I spoke with treated me very well and I was able to navigate between my options with ease. I had a wonderful experience with this dealership. Everyone I spoke with treated me very well and I was able to navigate between my options with ease. It was the best purchase I’ve made and the easiest one to complete. More

Had a good experience purchasing a new car. The service was good. Sales and finance were attentive to our needs. Purchased a new Civic and so far seems like a very nice car. The service was good. Sales and finance were attentive to our needs. Purchased a new Civic and so far seems like a very nice car. More

Friendly staff addressed and resolved my concerns expertly. I was greeted promply uppn arrival. My transmission aeemed to be shfting rough. The tech serviced the transmission then located a setvice bulletin whi I was greeted promply uppn arrival. My transmission aeemed to be shfting rough. The tech serviced the transmission then located a setvice bulletin which covered the service cost under warranty. Voila. The problem was gone. I appreciate the help and highly recommend Fenton. More

Service department The service department does their job as far as oil and filter and tire rotation goes, anything other than that I usually take it to a non dealership The service department does their job as far as oil and filter and tire rotation goes, anything other than that I usually take it to a non dealership shop because of the expense. My car is clean when I get it back. The guys and girls are always nice and polite. More

WARNING!! I had the worst car buying experience ever!!!!! I was interested in a car online, when I drive 2 hours to purchase it, I was told I had to purchase a I had the worst car buying experience ever!!!!! I was interested in a car online, when I drive 2 hours to purchase it, I was told I had to purchase a Fenton for Life warranty for $2k that was not stated anywhere on any site! We finally got the numbers correct and I agreed to finance $14k which included their mandatory warranty! So I got to their finance department at another Fenton dealer, and Dakota proceeds to fill me in on what I think is the warranty I just had to buy! When he is done he comes in with paperwork that has me financing $17,505! Which included the extra warranty he just explained to me that I thought was the warranty I had to buy. I adamantly declined the offer and told him I would only agree to the $14k I wanted to finance at the beginning! I then asked why I had to purchase their Fenton for life warranty for $2k when this extra warranty he just explained to me covered much more and was only 1200$??? I asked if I could switch them?? Oh my! Then I had an office full of people, all of which were trying to pressure me again to buy all the warranties! I started to feel very uncomfortable and had a discussion with my car salesman, Cody Batts, and I told him I only wanted to finance $14k, And that I didn’t want anymore warranties! He comes back with another person and they finally have my original agreement in hand!!!! Well, make sure you read everything everyone, bc after I signed my 14k agreement I was then handed several other papers that I was told was a formality of what I just signed and agreed to and it wasn’t!! They slipped back in papers that had the 17,505! I trusted them and I was duped! I have now come to realize they charged me 5200$ in warranties!!!!! I was charged for their Fenton for Life warranty twice($4k)! And the extra warranty I never wanted. And no one will help me with it!!!!!!! I’ve spoke with their finance manager, Nick Tubbs, and he seems to think I just didn’t understand my paperwork!!!?? I also had Cody Batts get on the phone and he couldn’t seem to recall our conversation in the office about how uncomfortable I was being made to feel! I understood what I agreed to, I don’t understand how someone can do that to someone and not take responsibility! I asked him to look deeper into my paperwork, and if he did he would see it didn’t make sense! Why would I agree to $14k and seconds later sign another paper agreeing to $17,505???!!! And why am I financing $17,505, when my purchase totaled $15,595???!!!! Buy your Honda somewhere else!!!!!! Don’t make the same mistake I did!!!!!!!!! WARNING!!!!!!!!!!!!!!!! More

Service department very friendly and got the job done quickly. Kept me informed on everything that was wrong and how long it should take to fix it. department very friendly and got the job done quickly. Kept me informed on everything that was wrong and how long it should take to fix it. More