Patriot Chrysler Dodge Jeep Ram of Pryor

Austin promised to help us. I drove an hour every time to get to the dealership and I didnt get any help. I was lied to about the price of the car, my loan is WAY more then what I drove an hour every time to get to the dealership and I didnt get any help. I was lied to about the price of the car, my loan is WAY more then what I told them I could afford. He and everyone else screwed up and screwed me over and now wont help me. More

We were very satisfied with the service. They did everything as promised in a timely manner They did everything as promised in a timely manner More

Great service. All the crew are so nice and helpful!! Bob (Dalton-Hollywood) is such a wonderful salesman!! Patriot will always have my service and is highly recomm All the crew are so nice and helpful!! Bob (Dalton-Hollywood) is such a wonderful salesman!! Patriot will always have my service and is highly recommended!! More

My experience was good. Blaine Baird handled everything perfectly. I would recommend Patriot in Pryor to people I know. Blaine Baird handled everything perfectly. I would recommend Patriot in Pryor to people I know. More

I waited on location and the service was quickly done and much appreciated. Enjoyed waiting room. much appreciated. Enjoyed waiting room. More

I was told my car would have a full tank and it didn’t. And now I need an oil change already when that should have been taken care of And now I need an oil change already when that should have been taken care of More

15minute bulb changed got charged 150. 00 to install. Same bulb since bought car. Ridiculous. Do not recommend ithem to anyone. Only good when they want to sell you a car. 00 to install. Same bulb since bought car. Ridiculous. Do not recommend ithem to anyone. Only good when they want to sell you a car. More

They are quick and efficient. The service guys and girls are nice and welcoming. Their waiting area is comfortable and has a variety of drinks and snacks. They will fit you in eve The service guys and girls are nice and welcoming. Their waiting area is comfortable and has a variety of drinks and snacks. They will fit you in even if they are full when you call for a same day appointment like I’ve had to do in the past. More

I was lied to every step of the way from the salesman, finance, and service. I had a trade in and was told by the salesman my trade in value was one price and then Rick (financing) said it would be $2,200 finance, and service. I had a trade in and was told by the salesman my trade in value was one price and then Rick (financing) said it would be $2,200 dollars less. I asked if $4257 was interest and was told yes, when it was actually extended warranty that I had not agreed to. When I realized that evening that my loan was more than I agreed to I messaged the salesman who said he would help us get it taken care of and then never heard from him. I called the next business day to cancel the extended warranty, after a hassle, Austin said he would have Rick email me a form to sign and cancel the extended warranty and he never did. My husband had to drive to the dealership to sign the form. We were told it would take 3 weeks for the extended warranty to be canceled, and then was told by Cory it really took 6-8 weeks. On the 2nd day of owning the car, I was driving in town and noticed when I turned (especially when I turned right) it made a clunk sound. When my husband went to the dealership to sign the warranty cancellation form he had Hugh ride with him to hear the clunk and Hugh agreed he heard a noise. Austin said he would call us in about a week when he had a loaner vehicle available for us. After 2 weeks we called and Austin said he had a loaner vehicle coming in and would call us toward the end of the week. A week later, no call, so we call Austin, leave a message, later that day send a text. No call back. We called Jeep corporation, who was wonderful and got us in touch with Cory, who got us a loaner car the next day (Saturday). On Tuesday Scott in service called asking us to come back and drive the car to recreate the clunk, I told him I was out of town and for him to drive the car in a neighborhood and be sure to turn right. On Friday I call asking if I needed to come in and drive the car, he said no they would drive it and get it taken care of. A couple weeks later I call to check on the progress, they had not worked on the car anymore and needed me to come in and drive the car to recreate the clunk, I go, I recreate the clunk with the technician in the car. He hears it and had some ideas. About a week later Scott called and said they couldn’t find anything but tightened some stuff and it no longer has the clunk. I pick up my car and turn right out of the dealership and drive approximately 1/4 mile to wal mart and turn right into the parking lot and it made the clunk. I decide to drive home because Patriot had, had my car for so long. The next day we take the car to a different jeep dealership and within an hour they knew what the problem was and told me to not drive it anymore until they could fix it. Also- when we dropped the car off at Patriot we told them we noticed that when you turn the left blinker on the bright lights came on and was told they tried it 1,00 times and it never happened. While at the new dealership we mentioned it and with one try they agreed that the bright lights came on when you turned the blinker on left. More

Wonderful sales and service! ! Very honest!! Will definitely be shopping in the Patriot family now! ! Very honest!! Will definitely be shopping in the Patriot family now! More