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Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center

McAlester, OK

4.7
418 Reviews
Call Service Center (918) 925-9785

418 Reviews of Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center

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May 29, 2024

My name Isn’t Felix like you referred to in this email and the wrong oil got put in my truck. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Cortassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Durossette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

They are very friendly. They will help you out. I will use their service again. More

by ashleywaters3693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Galey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Durossette
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Jones, Dominique Chumley, Devin Durrett
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May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your review! We're glad to hear that you found our team very friendly and helpful. We look forward to serving you again in the future! If you have any questions or need assistance, please don't hesitate to reach out.

May 26, 2024

Dropped my pickup off on 5/20/24 and airbag recall was repaired 5/21/24. Was fast and easy. More

by benniewester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Jeff Allen
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May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your feedback! We're glad to hear that we were able to quickly and easily repair the airbag recall on your pickup. Your safety is our priority, and we appreciate your trust in us to handle this issue efficiently. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

May 25, 2024

I pretty much always enjoy coming in and visiting with Jeff (service) he always remembers me and always tells me what’s going on with my truck. Joe ( my salesman) is always good for a conversation Brittne More

by jrcountry19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your feedback! We're delighted to hear that Jeff from service and Joe, your salesman, provide such personalized and enjoyable experiences for you. It's wonderful to know that they remember you and keep you informed about your truck. We'll be sure to pass along your compliments to Brittney as well. If you ever need anything else or just want to chat, don't hesitate to reach out. We appreciate your continued support!

May 25, 2024

It was great! Everyone was very professional and helpful! I will be a returning customer! More

by vicki.barnhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found our team to be professional and helpful. We look forward to welcoming you back as a returning customer. If you need anything in the meantime, please don't hesitate to reach out. We appreciate your business!

May 24, 2024

Customer service is very friendly and if I have a question they are very helpful in giving or finding the answers to my questions. More

by donnaphillips18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your kind words! We're delighted to hear that our customer service team has been friendly and helpful in answering your questions. If you ever need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 24, 2024

The service department is very professional and finished the service in a timely manner I am very satisfied. More

by sherman.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 31, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Thank you for your feedback! We're pleased to hear that our service department provided professional and timely service. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 22, 2024

They were able to service my vehicle quickly and get me back on the road! More

by Jeep Cherokee Mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Knighton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Galey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Nickerson, Dominique Chumley, Devin Durrett
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May 21, 2024

They are always on time with our appointment. And gets it serviced in a timely manner. More

by jackiedillard63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 21, 2024

The service dept. worked on my truck and returned it in a timely matter. As always, good customer service. More

by terrell_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred
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