Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center
McAlester, OK
471 Reviews of Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center
I have used Patriot several times for oil changes and various other things. Always very professional and has provided excellent customer service. Every one there is very friendly and helpful. various other things. Always very professional and has provided excellent customer service. Every one there is very friendly and helpful. More
Went to dealer to ask about by 3 tires get 4th for $1. They had tires in stock and began work right away, even though I had no appointment. Also did alignment and replaced battery at my request. They had tires in stock and began work right away, even though I had no appointment. Also did alignment and replaced battery at my request. More
I was charged for gap insurance and Priority One plan without being explained what they were nor advised there was a cost to each. While at the dealership I did not have my glasses and was unable to read without being explained what they were nor advised there was a cost to each. While at the dealership I did not have my glasses and was unable to read anything I was asked to sign. I trusted you to abide by the deal I made with sales. After arriving home and getting glasses I looked over the paperwork and noticed the numbers of the sales contract were not what I had agreed to. It included charges for gap and Priority One which I did not want. I returned to the dealer the nest morning at 9am and requested to see someone in finance and met with Tim, I explained to him that I didn't know what theses two items were at the time of the signing and wasn't aware they were costing me extra, he finally had me sign a cancellation form and told me what the new purchase amount would be which was what I had agreed to but was not able to get me a new purchase agreement or an amended one. I would like a copy of the amended purchase agreement with the correct amount, and also a copy of the cancellation form I signed. Tim said he would get me these copies but as yet I have not received them. More
We keep coming to Patriot for our service because the staff is kind, service is top notch! staff is kind, service is top notch! More
Brittany is the best she is so helpful and has the best attitude. Will always want to work with Brittany! attitude. Will always want to work with Brittany! More