Patriot Chrysler Dodge Jeep Ram of McAlester

Misleading, Vague, and Condescending Can I give 0 stars? Set up an appointment with a woman over the phone and a sales guy texted me to ask for some info to "speed things up." I didn't re Can I give 0 stars? Set up an appointment with a woman over the phone and a sales guy texted me to ask for some info to "speed things up." I didn't respond quickly enough and before I could, he texted again ‘hello?’ You know, like an insane person. So I responded, apologized and asked what info he needed. He requested my birthdate and SSN over text message? So he was trying to pull my credit without my permission or knowledge- I politely declined to give this information. This seemed a little off but the advertised price was really good so I made the 45 minute drive. I had a different salesperson when we went in and he was very nice. Test drove the car and it was perfect so we headed inside to talk numbers. This is where it gets interesting. They told us there would be no hard inquiry and I asked them not to do so until we discussed all of the options. I specifically mentioned the advertised internet price and where I wanted my payments to be. After a few minutes the original sales guy who had texted me, let's call him Chad, came over to very briefly and vaguely mansplain to me why I didn't qualify for any rebates or discounts and gave some outrageously high number for monthly payments. The price of the car had also suddenly become nearly 10k more than the advertised price online- which is why I was there. So I asked him for a specific breakdown of the pricing of the car and why the payments were that expensive. Now enter Chad 2.0, bigger and more obnoxious, to close the deal. Explains he had in fact made the decision himself to run a hard inquiry on my credit report because he knew that the internal financing was the only one who would finance me and offered 14% interest. When I then asked him for a breakdown of why the payment would be so high for such a low priced vehicle he said “well I wrote it down on the other paper”, which I'd never seen, then he huffed and stormed off. 5 minutes later the nice salesperson, who led me to believe this would be a relatively pleasant experience, returned with a piece of copy paper from Chad 2.0. On it was written 3 numbers erratically scribbled in sharpie with no rational relationship to one another, still no payment breakdown, and still well over the advertised price, even without the rebates I was not qualified for. I explained to the nice salesperson (who should seriously consider working at a different dealership) that due to the way I was treated and disrespected by the Chads that I would not be purchasing a vehicle from them. I went in fully prepared to buy the car and very willing to work with their team on pricing/payments. Truly it should’ve been a slam-dunk for them. Yet I drove away from the lot in my old car having had an experience that was confusing, misleading, and condescending. Do not go here unless you are a mathematical gynmast who enjoys being spoken to like a 5 year old who broke a lamp. More

Awesome good group of people My experience was awesome the guys did everything on getting mr in my new vehicle,I got the payment in the range I wanted it at I'm very satisfied wi My experience was awesome the guys did everything on getting mr in my new vehicle,I got the payment in the range I wanted it at I'm very satisfied with the service they gave me i would recommend anyone to them if your looking for a used or new vehicle Patriot's will take care of you THANK YOU GUYS I really appreciate the service you have given me 👍 More

Bought a Jeep Everyone was helpful and friendly. I went on a limb and applied for a new vehicle loan, and they found me a lender and I left that day in a Cherokee. Everyone was helpful and friendly. I went on a limb and applied for a new vehicle loan, and they found me a lender and I left that day in a Cherokee. More

Pleasant low pressure I enjoyed the location and the people I was dealing with and they made it easy for me to select the vehicle I decided to buy I enjoyed the location and the people I was dealing with and they made it easy for me to select the vehicle I decided to buy More

Great people good attitude I we 5 stars to this place because they give me good deals they are great people really nice and I love my new car I really back to buy again I we 5 stars to this place because they give me good deals they are great people really nice and I love my new car I really back to buy again More

Short and sweet Been buying vehicles from Wade Oss for twenty years. Location and price a big a big benefit and the selection of vehicles is assume for Mcalester Been buying vehicles from Wade Oss for twenty years. Location and price a big a big benefit and the selection of vehicles is assume for Mcalester More

Happy happy happy Great place, clean environment, and great staff! Dustin and Jacob made for a pleasant truck buying experience! Everybody happy happy happy! Will defi Great place, clean environment, and great staff! Dustin and Jacob made for a pleasant truck buying experience! Everybody happy happy happy! Will definitely go back More

Excellent Great service Brian was very easy to work with got me exactly what I wanted Will recommend patriot to others. An will use them in the future Great service Brian was very easy to work with got me exactly what I wanted Will recommend patriot to others. An will use them in the future More

The best car buying experience ever This is by far the best car buying experience I have ever had. The sales team made it fast and easy and answered every question I had would recommend This is by far the best car buying experience I have ever had. The sales team made it fast and easy and answered every question I had would recommend 10/10 More

Amazing Service I purchased a 2019 Dodge Ram on April 1, 2019 and that experience was awesome and was one of the deciding factors of me buying a 2019 Jeep Renegade in I purchased a 2019 Dodge Ram on April 1, 2019 and that experience was awesome and was one of the deciding factors of me buying a 2019 Jeep Renegade in June 2019. I love Patriot and the experiences I've had with them. They explained everything to us. Patriot CDJR of McAlister will always have my business and I certainly reccomend them to all my friends and family More