Patriot Chrysler Dodge Jeep RAM

great as usual Service is great as usual-punctual-did what they said they would do-car was returned tidy. Can't say as much for the BUM"S Rush I received from the Service is great as usual-punctual-did what they said they would do-car was returned tidy. Can't say as much for the BUM"S Rush I received from the sales dept. More

I was very impressed with the help I received from Trey in finding me a new car he made it easy I was very Happy with my purchase in finding me a new car he made it easy I was very Happy with my purchase More

My comments are for service dept. My unscheduled service on April 23 was great. I highly recommend this service dept. Not only good service but great attitudes on April 23 was great. I highly recommend this service dept. Not only good service but great attitudes More

They did a great job at getting my vehicle in and getting the service completed in a reasonable time. Extremely happy with the service provided. the service completed in a reasonable time. Extremely happy with the service provided. More

Patriot has earned my business If you're looking for a new vehicle, you have to give Patriot CDJR a try. My purchase of a 2019 Ram Bighorn on 23 Apr 20 couldn't have gone better, b If you're looking for a new vehicle, you have to give Patriot CDJR a try. My purchase of a 2019 Ram Bighorn on 23 Apr 20 couldn't have gone better, but first what brought me here. I've purchased 3 Jeep's since 2013 from Automax when they were in Shawnee, and sent 3 friends there that bought 4 vehicles between them, no more. Since Joe Cooper took over that dealership, their service is terrible and that's being kind. The navigation unit went out on my 2013 Wrangler right before Christmas. I took it to Cooper, they verified it was under warranty and would give me a call when they had the new unit in. To make a long story short, my Jeep was finally fixed last week. At no time during the 3 months did the service department call me, I had to initiate all calls with the continued excuse they're transitioning, I'm a nice guy but common on. Each time I was told they were going to put their best guy on it, never happened. On my last call before it was fixed the individual on the phone said "yes sir it came in 2 days ago, we were getting ready to call you", whatever. So when I started to look for a new Ram to replace my old truck, I looked around and found what I wanted at Patriot CDJR in Chandler. My first call was answered by Tynan, polite eager to help young guy new to selling cars who went out of his way to communicate with me. He handed my off to Jeremy the Sales Manager, experienced, professional, customer service oriented as well, he did everything he needed to make the deal. I asked him to add a few things to the truck and within a couple days my truck was waiting on me to pick up, all over the phone. I couldn't go get it right away, Jeremy sent me pics of the truck with the add-ons. My wife has health issues that makes her risky to COVID, when we arrived to pickup the truck Jeremy walked everything outside for us to sign, keeping her from having to enter the dealership. I will not forget his concern over making sure she felt comfortable! I also received a text from KaCee, the Customer Service Manager to check on us. Blake Redus in customer service texted and walked me through Android Auto setup. Jeremy, we want to thank you and your team for taking care of us. From valuing my trade-in, walking me through the pricing to include rebates I qualified for, financing, adding the leveling kit and power steps to delivery. Your team at Patriot understands customer service which so many seem to have forgotten. As I shared when we talked, we'll be bringing our 2018 Jeep Wrangler in for service along with the Ram. Thank You! Mike More

Patriot did an awesome job for me. Great workmanship and friendly service. They made me feel like I was the only one there. I'll definitely be back. friendly service. They made me feel like I was the only one there. I'll definitely be back. More

Service experience was hands down the greatest! This was my first visit but someone met me at the door, asked me what I needed, directed me to service and the service guy was amazing! He explained everythin my first visit but someone met me at the door, asked me what I needed, directed me to service and the service guy was amazing! He explained everything he was going to do, gave me a rough estimate and called me during my service and again when it was done to let me know everything was completed. I appreciate the friendliness and the staff being so informative. I’ll definitely be back!! More

I would not recommend this dealership to my worst enemy! I haven't been able to pick up my truck without having to bring it back for another problem caused by the service department. I haven't been able to pick up my truck without having to bring it back for another problem caused by the service department. More

I was asked if there was any issues or concerns with my truck. I was showed a list of services and the price. I know up front what other services will cost. I was checked on often while my truck was being truck. I was showed a list of services and the price. I know up front what other services will cost. I was checked on often while my truck was being worked on. Very friendly and polite employees, Enjoyable atmosphere.. More

AMAZING GREAT Staff here! Was taken care of promptly! Had a salesman walk all the way across the floor to introduce himself and make sure we were good and tak GREAT Staff here! Was taken care of promptly! Had a salesman walk all the way across the floor to introduce himself and make sure we were good and taken care of! Marlo is AWESOME! The man got me into the car I wanted when no one else would, batted .1000 for me! Awesome awesome awesome! Definitely will recommend to friends in the market and absolutely will deal with again! More