Patriot Chevrolet - Service Center
Bartlesville, OK
449 Reviews of Patriot Chevrolet - Service Center
Didn’t hook stuff back up after oil change, damaged my truck previously while changing sensor and didn’t tell me then argued they didn’t do it Always have bad experience truck previously while changing sensor and didn’t tell me then argued they didn’t do it Always have bad experience More
They always do a great job! ! They work hard at everything. Would not take my Truck anywhere else ! They work hard at everything. Would not take my Truck anywhere else More
Service was done professionally and fast and friendly could not ask for a better experience thank patriot chevy could not ask for a better experience thank patriot chevy More
I had an issue I asked them to correct on a vehicle under warranty. I was advised I would have to take the vehicle back to where I purchased it despite using the dealership for a year. While I was there, I warranty. I was advised I would have to take the vehicle back to where I purchased it despite using the dealership for a year. While I was there, I went in to talk about ordering a new Tahoe. I was invisible to the sales manager who was there. When I said I had a question they just looked at me and ignored me. I feel like they did it because at the time I was cleaning and I’m female so I guess I didn’t look like a viable customer to them. I like the person in service, Taylor, but the rest of them are not focused on customer service and I won’t go back. Interestingly, the manager left me a rather terse voicemail about my review. He didn’t like it. Well I did not like the service I got either. I’ll just go to Tulsa or Owasso. More
Only partially fixed issues the car was brought in for and marked up the top of the dash in completing the work. Issues with dash were pointed out when car picked up, pictures taken by service manager, and marked up the top of the dash in completing the work. Issues with dash were pointed out when car picked up, pictures taken by service manager, but have heard nothing. Bottom line is $2,000 bill and car is arguably in worse shape than when it went in. More
Friendly technician staff. They took time to listen to the concerns I had in my vehicle. The customer service rep, Taylor, did a great job of keeping me updated as to tge prog They took time to listen to the concerns I had in my vehicle. The customer service rep, Taylor, did a great job of keeping me updated as to tge progress of the work on my vehicle. More
Everyone was friendly and professional. Only problem tires were filled to wrong pressure. I had to come back to get them filled to the correct pressure. Only problem tires were filled to wrong pressure. I had to come back to get them filled to the correct pressure. More
Great and friendly service. Overall, this was a good experience. I am glad I took my vehicle here. Overall, this was a good experience. I am glad I took my vehicle here. More
Once again Patriot Chevrolet delivered superior service. I have two vehicles that I entrust to Patriot to make sure I and my teen daughter get safely to where we need to go. The staff was very personable I have two vehicles that I entrust to Patriot to make sure I and my teen daughter get safely to where we need to go. The staff was very personable and professional. At previous dealerships I did business with, I felt intimidated to tell a technician what I thought my car needed so I had to bring my husband along. At Patriot, they patiently listen to what I want serviced and also what symptoms my car exhibits so they can diagnose any problems. Women will feel welcome and not intimidated at Patriot. I am a middle aged female with advanced education but I know very little about cars. The technician went through my car at my request to do an overall checkup. He spotted some issues and took the time to go through each one. He was upfront about the cost per issue, how necessary or not it was to address the issue, and asked one by one if I wanted to fix the particular issue. I liked the transparency and the choices they presented. I really felt like they had my safety at heart. Way to go Patriot! Looking forward to many years of trusted service. Overall an outstanding experience. Now, how many times can you say that about a car servicing experience? I am keeping my business exclusively with Patriot. I am writing this review because they were that good and not because the above banner says "share your experience and be entered to win a $100 gift card" so DealerRater you can take my name out of the drawing for the gift card. I want there to be no mistaking why I am writing this review. Go see Patriot Chevrolet. They will take good care of you (and your kids). More
I have bought my spark there and I have always good experience with service with my car. I have never had to wait any amount of time for that service. Even with my appointment time they are always wait experience with service with my car. I have never had to wait any amount of time for that service. Even with my appointment time they are always waiting and ready More