
Patriot Chevrolet of Warminster
Warminster, PA

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My vehicle had a seatbelt anchor cable break. There is Technical News Bulletin about this issue. I brought my car in, asked for an oil, transmission fluid, and differential fluid change. They re There is Technical News Bulletin about this issue. I brought my car in, asked for an oil, transmission fluid, and differential fluid change. They replaced the seatbelt anchor but did not reassemble my seat correctly so it would tilt back while driving. They did not give an oil change with no reasons as to why. I went back for them to correct my seat, then a week later, my differential now has a clunk it didn't previously have. I have the diff fluid inspected and its full of metal! I bring the car back to this dealer service center. They tell me there is a Technical News Bulletin for my differential, but they don't perform the process because they don't feel it will resolve my problem. It may not resolve the problem, but clearing the metal out of the diff could provide some extra life! Also considering they JUST did a diff fluid change and there wasn't any metal then! They expect me to pay for labor for them to pull the diff. and possibly repair it. I said I wasn't charged for the seatbelt. I was told the seatbelt was due to safety. I said a differential failing while driving is also a safety concern. I was told anything can be related to safety and they won't work on it unless they charge me. I asked for the price of a new differential. I was told $2,700.00 not including labor. I asked why? I can buy a brand new one for $1,500.00 from a dealer right now, and I showed a receipt from a company in West Chester PA. Why am I being up charged? Then magically he was able to adjust numbers and offer it at $1,700.00. He also admitted to them changing the differential fluid incorrectly, vacuuming it out rather than draining through the drain plug to inspect for particulates like metal. So they can't say my car was damaged when I brought it to them and I can't 100% say they damaged my differential, but I didn't have any problems till they touched it! Needless to say, I will NEVER bring a vehicle to this place again. I was polite, I tried to work with them, and in the end, they tried to extort me. And I'm still going to be out $3k replacing my differential which I am convinced they caused! Its a daily driver with an immaculate service history and even everyone in the dealer was impressed by how nice my car looks. I highly recommend anyone that cares about their vehicle, to avoid this place. More
After purchasing a used vehicle from Patriot Chevy, I was initially impressed by the professionalism and pleasant demeanor of the staff. However, my overall experience was marred by a concerning issue regard initially impressed by the professionalism and pleasant demeanor of the staff. However, my overall experience was marred by a concerning issue regarding the presentation and handling of warranty options during the finance process. While the car itself met my expectations and was competitively priced, I encountered difficulties when navigating the warranty offerings. Although I selected what I believed to be comprehensive coverage, I later discovered that additional charges were included in my financing agreement for warranties that were not clearly delineated during the discussion. Upon realizing the discrepancy, I sought to rectify the situation by attempting to cancel these warranties, only to be informed that post-sale cancellations were not possible. While I acknowledge the nature of business transactions, the manner in which these warranties were presented and integrated into the financing process raised concerns regarding transparency and clarity. Despite my satisfaction with the vehicle itself, I am compelled to caution potential buyers to exercise diligence and scrutiny when considering warranty options at Patriot Chevy. My intention is not to disparage the dealership, but rather to alert others to the importance of thorough comprehension and transparency in such transactions. Consequently, I have left a one-star rating to raise awareness of these issues and encourage greater accountability. More
I've been taking my vehicles to this dealership for years and never had any problems. I would schedule an early appointment for state inspection. I would be in and out in an hour and a half. I scheduled in a and never had any problems. I would schedule an early appointment for state inspection. I would be in and out in an hour and a half. I scheduled in advance an 8:30 a.m. appointment for today. I was told it will probably take a few hours to get it in. I dropped it of at 8:20 a.m. they didn't finish until 4:00p.m. 7.5 hrs. and it didn't need anything. If I schedule an 8:30 a.m. service, I expect that service to start happening at 8:30 a.m! This never happened before Patriot took over. Once they took over the service went downhill. I'll never ever allow this to happen again. More
Always prompt and good work on my truck and oil changes. My bill was a bit higher this time but I needed some fluids changed. Always a good job, I’ll never go anywhere else. Thanks to the whole team there My bill was a bit higher this time but I needed some fluids changed. Always a good job, I’ll never go anywhere else. Thanks to the whole team there More
Zak and the team at Patriot Chevrolet were amazing to work with. Zak went above and beyond showing me vehicles that fit my needs and what I was looking for. He was very knowledge and able to answer any q work with. Zak went above and beyond showing me vehicles that fit my needs and what I was looking for. He was very knowledge and able to answer any questions I had. When I had a couple questions after I left the dealership he answered my calls and text’s immediately. However, most important of all he made me feel comfortable during the shopping experience. More
Troy make the process easy smooth fourth car from him he's personal and very friendly and I like how anytime I call him when I have a problem I can get them anytime on is cell. Thanks troy williams he's personal and very friendly and I like how anytime I call him when I have a problem I can get them anytime on is cell. Thanks troy williams More
Zak and the entire crew at Patriot Chevrolet were wonderful! The entire process was a breeze, and I would highly recommend a visit there for anyone in the market for a new vehicle. wonderful! The entire process was a breeze, and I would highly recommend a visit there for anyone in the market for a new vehicle. More
We have purchased our last 4 cars with Troy at Patriot Chevy. My mother and I have lost my brother, father, and my husband is very sick right now. The respect, care, and most importantly LOVE that h Chevy. My mother and I have lost my brother, father, and my husband is very sick right now. The respect, care, and most importantly LOVE that he shows my mom has made myself and my family only work with him. He goes above and beyond. He is truly one of a kind. More