Patriot Chevrolet of Sturgeon Bay

While the work done is correct and the diagnosis is accurate, the pricing is exceptionally high. The 10 minute test drive averages price is $10/minute. The front end alignment was priced at $265 when accurate, the pricing is exceptionally high. The 10 minute test drive averages price is $10/minute. The front end alignment was priced at $265 when on the same day I received an advertisement for $79.99. Why attempt to gouge customers when they should have applied the promotional price without hesitation. After conversation with the Service Manager I was afforded a a $180 "in store" credit, when a refund would have been proper. This is the second time in the past two months where I have challenged the prices charged and was afforded $180 credit for each. my recommendation for the service center is based on limited availability for service and parts in the area. More

The staff is very friendly and knowledgeable. When they give me my car back it drives better When they give me my car back it drives better More

Service department took care of my problem. Very well organized,efficient and friendly. I have used this dealership for 21 years as it has changed owners. Very well organized,efficient and friendly. I have used this dealership for 21 years as it has changed owners. More

Enjoy taking my Tahoe to Sturgeon Bay where the people are friendly and helpful. Always a great job by competent technicians. Appreciate and trust Marcel and Ian to give me accurate answers to my questi are friendly and helpful. Always a great job by competent technicians. Appreciate and trust Marcel and Ian to give me accurate answers to my questions and treat my vehicle like it was their own. Thanks for another great visit. More

They were not interested in helping me. I had an electrical issue and they didn’t want to deal with it. I went to another dealer. They were able to tell me I had no power and they will fix I had an electrical issue and they didn’t want to deal with it. I went to another dealer. They were able to tell me I had no power and they will fix it. More

The last 2 times I came here for an oil change it's been very poor service. This time I had a 9:00am appointment and I arrived at 8:40am. I waited until 10:30am then went and asked the service department very poor service. This time I had a 9:00am appointment and I arrived at 8:40am. I waited until 10:30am then went and asked the service department what was taking so long for an oil change. That I had another appointment to get to. The attendant said he was sorry, and it would be another 5 minutes. So almost 2 hours for an oil change is completely unsatisfactory. Absolutely no communication from the service department. I had to go ask them what was taking so long. More

After submitting my review almost 2 weeks ago, I'm still getting these messages asking for a review. In case you didn't get it: Work requested, replace axle seal, was not performed as I was informed the ax getting these messages asking for a review. In case you didn't get it: Work requested, replace axle seal, was not performed as I was informed the axle could not be removed due to lack of tool. They ordered the tool. More

great service and friendly customer service. repairs were done in a timely manner went out of their way to meet my needs. repairs were done in a timely manner went out of their way to meet my needs. More

Great and friendly customer service Debbie and Sharon are an asset and deserves a raise Both are awesome an asset and deserves a raise Both are awesome More

Everything was good with the oil change but didn’t get much help with a blinker that is acting up much help with a blinker that is acting up More