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Patriot Chevrolet Buick GMC

Hopkinsville, KY

4.4
400 Reviews

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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400 Reviews of Patriot Chevrolet Buick GMC

August 18, 2024

The dealership was very understanding and met our needs. Highly recommended and did awesome work! More

by williamwatkins9356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff and Traci Rivera , Micah Perdue, Gene Curtis, Mike Hills, Kris Henderson, Cortez Ginjauma, Zack Rojas, Chad Timmons, David Rennier
Aug 21, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your kind words, William! I'm thrilled to hear that we could meet your needs and provide you with a great experience at Patriot Chevrolet Buick GMC. Your recommendation means a lot to me! I look forward to seeing you again soon. Best, Gene Curtis, General Manager, (866) 464-2012

August 17, 2024

Vehicle was diagnosed wrong causing my car to be in the shop twice for a total of 6 days More

by LEAVELLC
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Richardson , Kris Henderson
Aug 19, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. I understand that having your vehicle in the shop for an extended period can be frustrating, especially when there are issues with the diagnosis. This is why my team and I made sure to provide a vehicle from our lot for four of those days to ensure you were not severely impacted following the misdiagnosis from my team. I am disappointed to see this was not included in your review as we strive to take care of our customers. If there is anything else we can do to have you update your rating, please reach out to me at Patriot Chevrolet Buick GMC. Best, Gene Curtis, General Manager, (866) 464-2012

August 15, 2024

I spoke to the title clerk to see what the process was for permanent plate. I told her the reason incase asking was that I drive rideshare and could not drive until I recvd. She pulled my paperwork and p More

by DEANNARITTENBERRY
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Title clerk
Aug 15, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you, Deanna, for your wonderful review! We’re thrilled to hear that our title clerk provided you with prompt and kind service regarding your permanent plate. Your appreciation means a lot to us at Patriot Chevrolet Buick GMC [Hopkinsville, KY]. We look forward to assisting you again in the future! Best, Gene Curtis, General Manager, (866) 464-2012

August 07, 2024

Kendal was awesome , very communicative I am Super excited about my purchase. I couldn’t have asked for a better dealer they are the best More

by montiquab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendal
Aug 08, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Kendal at Patriot Chevrolet Buick GMC. It's fantastic to know that you are excited about your purchase! We appreciate your kind words and look forward to seeing you again. Enjoy your new vehicle! Best, Gene Curtis, General Manager, (866) 464-2012

August 07, 2024

Great Service and great communication . Always a pleasure and appreciate the great job. My gmc vehicles always go here More

by JDIXON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Henderson
Aug 08, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive great service and communication at Patriot Chevrolet Buick GMC. We appreciate your loyalty to us for your GMC vehicles. We look forward to seeing you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

August 06, 2024

Process was smooth and Billy was great to work with! In and out with my new vehicle quickly and easily. More

by WESLEYDALE70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Ginjauma
Aug 07, 2024 -

Patriot Chevrolet Buick GMC responded

I appreciate your kind words about your experience with us at Patriot Chevrolet Buick GMC. I'm thrilled to hear that Billy provided great service and that you were able to get in and out of your new vehicle quickly and easily. I hope to see you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

August 03, 2024

Do a good job just wish prices weren't so high don't guess they're fault takes while get appointment More

by LANNYBRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne , Kris Henderson
Aug 07, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your review! We appreciate your feedback regarding our pricing and appointment scheduling. At Patriot Chevrolet Buick GMC, we strive to provide quality service, and your comments help us improve our processes. If you have any specific questions or concerns, please feel free to reach out to us directly. We hope to see you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

August 01, 2024

We both thought that everyone was as pleasant as they could be. All the people we encountered in the dealership were terrific! More

by POSSUM2919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Cortez Ginjauma
Aug 01, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found everyone at Patriot Chevrolet Buick GMC to be pleasant and terrific. I truly appreciate your kind words and hope to see you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

August 01, 2024

Was told I would have a “free” detail anytime since I bought a $27,000 car that somehow turned into a 35,000 car with a $7,000 trade in. Took it in yesterday before I move out of town and the trunk wasn’ More

by nathan2murphy2
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
gary was alright, Gene Curtis, Mike Hills
Aug 05, 2024 -

Patriot Chevrolet Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 31, 2024

Both Maria's were amazing and made the process very low key. Probably one of the best car buying experiences I have ever had. Thank you More

by STACIERAE19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
Jul 31, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that both Marias made your car buying experience at Patriot Chevrolet Buick GMC so positive and low-key. I strive to provide the best service possible, and it's rewarding to know we succeeded. I look forward to assisting you again in the future! Enjoy your new vehicle! Best, Gene Curtis, General Manager, (866) 464-2012

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