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Patriot Chevrolet Buick GMC

Hopkinsville, KY

4.4
398 Reviews

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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398 Reviews of Patriot Chevrolet Buick GMC

October 03, 2024

Cythnia is great and takes excellent care of my car. She is such an assesst to Hopkinsville. More

by mommakay711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Cobb
Oct 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Patriot Chevrolet Buick GMC and that Cythnia took excellent care of your car. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Patriot Chevrolet Buick GMC team

October 02, 2024

They have a good selection of vehicles but customer service could be better. It was like once they got my money they were done with me. Brand new 2025 with scratches on it. More

by danielkelley45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Perdue, Gene Curtis, Cortez Ginjauma
Oct 05, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience. We appreciate your feedback regarding our vehicle selection and the concerns you have with our customer service. At Patriot Chevrolet Buick GMC, we strive to provide excellent support even after your purchase. We would like the opportunity to address the issues with your brand new vehicle. Please reach out to us directly so we can assist you further. Thank you again for your input. Sincerely, The Patriot Chevrolet Buick GMC team

October 02, 2024

Team was friendly, transparent and non pressured which was refreshing in buying a new truck More

by MLPEAL67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Rojas
Oct 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our team at Patriot Chevrolet Buick GMC Hopkinsville. It's great to know that you found us friendly and transparent while purchasing your new truck. We appreciate your feedback and hope to assist you again in the future! Enjoy your new ride! Best, Gene Curtis, General Manager, (866) 464-2012

October 02, 2024

Jason was amazing. He really did everything he could to get me into my new car and explained everything in great detail. More

by Dreamseeker8823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Cortez Ginjauma
Oct 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Jason provided you with such excellent service in getting you into your new car. At Patriot Chevrolet Buick GMC Hopkinsville, KY, we strive to ensure that our customers have a great experience. We appreciate your support and look forward to assisting you again in the future! Best, Gene Curtis, General Manager, (866) 464-2012

October 01, 2024

Started out not so good! All of the cameras on our brand new 2024 Silverado HD 2500 went out. The service dep’t at the dealership couldn’t get us in for a month. That, combin More

by Melinda.beck516
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smale, Gene Curtis, Kris Henderson
Oct 03, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your feedback! We truly appreciate you sharing your experience with us. I'm glad I was able to assist you promptly with your 2024 Silverado HD 2500 and address the camera issue. Your safety while traveling with your trailer is very important to us. If you need anything else, please don’t hesitate to reach out. We look forward to seeing you again at Patriot Chevrolet Buick GMC! Best, Gene Curtis, General Manager, (866) 464-2012

September 28, 2024

It took 2 weeks to get an appointment, then I would have had to wait until the next day for a ride to pick up my car. The staff were professional and easy to work with. I had an extended warranty, so Patri More

by sschlegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Hancock.
Oct 01, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We appreciate your kind words about our professionalism and knowledge of Corvettes at Patriot Chevrolet Buick GMC. We understand that the wait for an appointment and the pick-up delay were not ideal, and we value your feedback as we work to improve our processes. Please feel free to reach out to me directly if you have any further concerns. Best, Gene Curtis, General Manager, (866) 464-2012

September 26, 2024

The sales and service teams at Patriot Chevrolet in Hopkinsville are the BEST in the area! More

by efraimjoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Hooks, Gene Curtis, Cortez Ginjauma
Sep 27, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our sales and service teams at Patriot Chevrolet Buick GMC [Hopkinsville, KY]. It's our goal to provide the best experience possible, and we're glad to hear that you feel that way. We look forward to serving you again in the future! Best, Gene Curtis, General Manager, (866) 464-2012

September 24, 2024

They were useless. DEF system in truck failed and they said they couldn’t figure it out. Brand new Truck 6k miles with factory issues and they said they couldn’t help More

by Pete
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Henderson
Sep 26, 2024 -

Patriot Chevrolet Buick GMC responded

Hello Pete, we check all codes and performed a diagnostic and could not duplicate your issue. Our technician drove it for a while with no issues. We also told you to stop by anytime it is occurring again so we could see what was going on while it was doing it. Please feel free to contact me at your earliest convivence to discuss this further. Thank you. Best, Gene Curtis, General Manager, (866) 464-2012

September 21, 2024

Once they rush you in to a vehicle they are done helping you I purchased a used vehicle with a shifting issue was told not to worry they would take care of it they did not have called and text my salesman n More

by dstewart14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Henderson, David Rennier
Sep 24, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the shifting issue with your vehicle and the lack of communication from your salesman. At Patriot Chevrolet Buick GMC, we value your feedback and want to ensure all concerns are addressed. Please reach out to me directly so I can work to resolve this matter. Your satisfaction is important to us, and we want to regain your trust. Best, Gene Curtis, General Manager, (866) 464-2012

September 19, 2024

Dealership was able to get us into a newer vehicle for a cheaper rate than we had elsewhere More

by MANDYNELSON213
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Timmons
Sep 20, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your fantastic review! I'm thrilled to hear that our team at Patriot Chevrolet Buick GMC was able to help you get into a newer vehicle at a better rate. I strive to provide the best deals and service for our valued customers. I look forward to seeing you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

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