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Patriot Chevrolet Buick GMC

Hopkinsville, KY

4.4
398 Reviews
Call Dealership (270) 886-1207
View Awards

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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398 Reviews of Patriot Chevrolet Buick GMC

October 30, 2023

They refused to acknowledge OnStar diagnostic code on my vehicle. My vehicle is still messing up and they said because my issue was intermittent and they couldn't get it to happen when they had it they woul More

by CHRISTALBOGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Nov 02, 2023 -

Patriot Chevrolet Buick GMC responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Best, Gene Curtis, General Manager, (866) 464-2012

October 28, 2023

Great service … great people… greet experience … awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by RSHEP23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Report | Print
Oct 31, 2023 -

Patriot Chevrolet Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Best, Gene Curtis, General Manager, (866) 464-2012

October 28, 2023

Satisfied with the results. Cortez is the best! Looking forward to a long happy time with my new truck. More

by PUREAMERICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Report | Print
Oct 31, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that Cortez was able to provide an efficient and overall positive experience. Best, Gene Curtis, General Manager, (866) 464-2012

October 27, 2023

It was great. I just completed this survey 10 minutes ago. Please check it out. (It was a 5 star review.) More

by wsjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne in Service Dept.
Report | Print
Oct 30, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Best, Gene Curtis, General Manager, (866) 464-2012

October 26, 2023

Wonderful experience overall. Tony, Priscilla, Brian & Nate were all fantastic, and made the experience very painless. Thank you all! More

by WELLSDAN767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Oct 27, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Patriot Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Best, Gene Curtis, General Manager, (866) 464-2012

October 25, 2023

My scheduled appointment was on time and everyone I interacted with was very pleasant. Excellent experience. Thank you. More

by MALLORYTERRY
Recommend Dealer
Yes
Employees Worked With
I was in the service department.
Report | Print
Oct 26, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Gene Curtis, General Manager, (866) 464-2012

October 23, 2023

I walked into the dealership looking for a specific vehicle which the had, a few hours later I drove out with that vehicle, great experience. More

by WAYNEWVINCENT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Report | Print
Oct 24, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to share with us, Wayne! The goal of the Patriot Chevrolet Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Gene Curtis, General Manager, (866) 464-2012

October 22, 2023

Very good job, but getting too expensive, may have to hunt a cheaper place to get our oil change and service for our vehicle. sorry, we are on fixed income and have health issures. More

by masumnerm
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Report | Print
Oct 25, 2023 -

Patriot Chevrolet Buick GMC responded

I appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and discuss this issue with you. Please contact me at your earliest convenience. Best, Gene Curtis, General Manager, (866) 464-2012

October 21, 2023

The service department is a clean and inviting environment, with friendly, courteous and professional staff. More

by OSTEEN116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Cobb
Report | Print
Oct 24, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

October 21, 2023

I barely made it there because my truck was running so bad and I couldn’t even get the part and fix it was going to send me off in a truck that was gonna break down so I had to go next-door and get some g More

by KENNETHLAYNEWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
Report | Print
Oct 24, 2023 -

Patriot Chevrolet Buick GMC responded

Kenneth, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Gene Curtis, General Manager, (866) 464-2012

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