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Patriot Chevrolet Buick GMC

Hopkinsville, KY

4.4
398 Reviews

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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398 Reviews of Patriot Chevrolet Buick GMC

January 07, 2024

Zack was a great help! He did not waste my time, offered advice, and communicated all through the process. It was an enjoyable experience. More

by holly.mclawhorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Rojas , Micah Perdue
Jan 09, 2024 -

Patriot Chevrolet Buick GMC responded

Hello Holly, and thank you for your kind words! Zack is a great asset and I am glad to hear he provided an excellent experience for you. Best, Gene Curtis, General Manager, (866) 464-2012

January 04, 2024

Very good customer service. great communications with Janel. We were able to work out a deal over the phone. Thanks again for sending me this beautiful truck. I also was impresse More

by MORERABREEDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel
Jan 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your truck for a long time to come. It was truly a pleasure working with you. Best, Gene Curtis, General Manager, (866) 464-2012

January 04, 2024

The service center always takes good care of my vehicle. I was pleased with how they handled my rear brake change. More

by maribelgranados80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Cynthia
Jan 05, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for the positive review, Maribel, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Gene Curtis, General Manager, (866) 464-2012

January 03, 2024

Diligent and professional sales rep and manager! Timely, respectful and virtuous. A very pleasant experience More

by rdeanbart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Jan 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Gene Curtis, General Manager, (866) 464-2012

January 03, 2024

Christine and Nate were great! Thank you so much for all your help in getting me into the right vehicle for me! More

by gomezerika2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine, Micah Perdue
Jan 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and I am glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Gene Curtis, General Manager, (866) 464-2012

January 03, 2024

The entire experience of purchasing my new truck was made comfortable and easy thanks to the wonderful sales associate and finance department. More

by wulfy06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Smith, Micah Perdue
Jan 04, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Gene Curtis, General Manager, (866) 464-2012

December 31, 2023

I paid for some accessories and the salesman that sold me my truck is no longer there. I had to call back to Patriot to find out what happened to the accessories I paid cash for and no one could tell me . Th More

by robertmadams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
Jan 03, 2024 -

Patriot Chevrolet Buick GMC responded

Robert, thank you for alerting me of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Gene Curtis, General Manager, (866) 464-2012

December 29, 2023

Salesman really worked hard to get me in my new traverse! !! Worked with me on the down payment and everything!!! More

by tabithajacuinde
Recommend Dealer
Yes
Employees Worked With
I don't remember name
Dec 29, 2023 -

Patriot Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gene Curtis, General Manager, (866) 464-2012

December 29, 2023

Nick was very kind and helpful and very outgoing he was always there when I needed him to talk to More

by shelton0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 02, 2024 -

Patriot Chevrolet Buick GMC responded

Shelton, thank you for this amazing review of your experience with Nick here at Patriot Chevrolet Buick GMC! The experience you described is exactly what I aim for, and it’s great to know we’re exceeding our goals with our customers! Best, Gene Curtis, General Manager, (866) 464-2012

December 19, 2023

Work still not complete and they looked at my truck 2 different times to supposedly order the parts and parts still aren’t here. Have taken the truck in twice already and left it an extra day last time More

by daphnedixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with a female , Micah Perdue
Dec 21, 2023 -

Patriot Chevrolet Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Best, Gene Curtis, General Manager, (866) 464-2012

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