Patriot Chevrolet Buick GMC
Hopkinsville, KY
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398 Reviews of Patriot Chevrolet Buick GMC
Purchasing a new car for first time at age 49 I can tell you that everyone at the dealership did a great job. I am only a little disappointed that the Onstar program insisted on having my credit card # rig you that everyone at the dealership did a great job. I am only a little disappointed that the Onstar program insisted on having my credit card # right then at time of vehicle go over. That did not sit well with me and not having an owner's manual with a purchase this size on something this technically oriented is troubling to me. Those two things do not fall on the dealership though in my opinion and could be better from Chevrolet. I wanted a person from the dealer to walk me through more than the basic controls not a voice coming from somewhere else. Now I'm old I know but not that old and I went over every new Honda Motorcycle or ATV we sold for 23 years in person purchase to purchase and it helped us and the purchaser overall this way. I know this because I was also the person who answered the phone for the service department 90% of the time. I was the person sales referred the customer to if they had any problems or questions later as well. More
The work that was done was fine. It’s just that I had to wait over two weeks without a vehicle. I bought the vehicle and an additional maintenance plan through this dealership and I It’s just that I had to wait over two weeks without a vehicle. I bought the vehicle and an additional maintenance plan through this dealership and I was hoping that this fact along with the circumstance of being without a vehicle would bump me forward just a little bit. The maintenance manager politely explained that it was first come first served. It not just this dealership, but all of them seem to trip over each other to get to you when you are a perspective buyer and once you buy its “sorry about your luck”. More
Mr Nick Hancock was extremely helpful, knowledgeable and courteous in helping to get my Cadillac CTS in "tip top" road condition. Employees like Nick take some of the drudgery out of going in for vehicle se courteous in helping to get my Cadillac CTS in "tip top" road condition. Employees like Nick take some of the drudgery out of going in for vehicle services. Bring back the Whistle Stop doughnuts!!! More
They were all good and professional. They could have made it cheaper and listen to my concerns more than what they did. Oh well, it is what it is, and I love my car. They could have made it cheaper and listen to my concerns more than what they did. Oh well, it is what it is, and I love my car. More
Lawrence was our salesperson and he did an excellent job working with us. Everyone we worked with were very professional and nice, we are very satisfied. working with us. Everyone we worked with were very professional and nice, we are very satisfied. More