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Patriot Chevrolet Buick GMC

Hopkinsville, KY

4.4
398 Reviews

4401 Fort Campbell Blvd

Hopkinsville, KY

42240

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398 Reviews of Patriot Chevrolet Buick GMC

May 03, 2024

Purchased a 2024 Equinox and had a great experience. Our satisfaction was their number one priority. Big thank you to Janel and Cortez for all their help. More

by KBice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel
May 06, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Best, Gene Curtis, General Manager, (866) 464-2012

May 01, 2024

Vernon Smith is a wonderful salesman. He made my vehicle purchasing experience a breeze. Thanks again Vernon!!! More

by asouth1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
May 03, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Best, Gene Curtis, General Manager, (866) 464-2012

May 01, 2024

It took 5 hours to do an oil change and tire rotation with an appointment. I have had the worst experience with this dealership since i purchased the car . It absolutely is horrible . More

by DLACY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one said their name
May 04, 2024 -

Patriot Chevrolet Buick GMC responded

I appreciate this feedback about your experience with us. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Gene Curtis, General Manager, (866) 464-2012

May 01, 2024

Very friendly staff throughout the process - salesman, sales manager and finance manager. Wasn't sure I needed the protection plan, although it is a neat service. Just not sure about the cost/potential More

by jonathanscarter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
May 04, 2024 -

Patriot Chevrolet Buick GMC responded

Jonathan, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me if you would like to discuss your experience further. Best, Gene Curtis, General Manager, (866) 464-2012

April 28, 2024

I had to take off work twice to get oil change and infotainment system updated because they couldn’t get “two techs in the same day” scheduled. When I came in for the update they had me scheduled for More

by jlt72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
May 01, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Best, Gene Curtis, General Manager, (866) 464-2012

April 25, 2024

Mr. Nick Haneoek is a good service advisor along with the other two employees they help in what your needs are More

by melvindwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no longer works there
Apr 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Melvin. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

April 25, 2024

Eddie Proffitt was a great salesman who helped to make the purchase of my new Buick Envision an easy transition. Also the management team at Patriot was great to work with as well. I highly recommend t More

by Carguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Apr 26, 2024 -

Patriot Chevrolet Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Best, Gene Curtis, General Manager, (866) 464-2012

April 23, 2024

My sales agent Mr. Rojas was good. Friendly and helpful. Biggest issue with dealership was communication. Everything I found out was because I reached out either by ema More

by MERLE_GOODALL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rojas
Apr 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your feedback with us, Merle. At Patriot Chevrolet Buick GMC, we strive to provide complete satisfaction for every experience and are disappointed to hear that you feel your purchasing process was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to me at your earliest convenience. Best, Gene Curtis, General Manager, (866) 464-2012

April 23, 2024

I felt pressured to purchase by the seller and others. I wasn’t disclosed correct numbers for my purchase. More

by nesha122290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Apr 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. I would like to discuss what you’ve detailed regarding your most recent visit. I assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so I can resolve your concerns. Best, Gene Curtis, General Manager, (866) 464-2012

April 20, 2024

They got me right in. before my appointment. The price was higher then I anticipated. More

by BILLIEJSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
Apr 24, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback, Billie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Gene Curtis, General Manager, (866) 464-2012

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