Patriot Chevrolet Buick GMC
Hopkinsville, KY
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398 Reviews of Patriot Chevrolet Buick GMC
Purchased a 2024 Equinox and had a great experience. Our satisfaction was their number one priority. Big thank you to Janel and Cortez for all their help. Our satisfaction was their number one priority. Big thank you to Janel and Cortez for all their help. More
It took 5 hours to do an oil change and tire rotation with an appointment. I have had the worst experience with this dealership since i purchased the car . It absolutely is horrible . with an appointment. I have had the worst experience with this dealership since i purchased the car . It absolutely is horrible . More
Very friendly staff throughout the process - salesman, sales manager and finance manager. Wasn't sure I needed the protection plan, although it is a neat service. Just not sure about the cost/potential sales manager and finance manager. Wasn't sure I needed the protection plan, although it is a neat service. Just not sure about the cost/potential benefit ratio. Also not sure about the extended warranty, although I cancelled that the next day - way too pricey when there are other extended warranties on the market for a lot less, and when you think about it, if your car has a major malfunction in the first 100,000 miles, you really shouldn't be buying that brand of vehicle in the first place. More
I had to take off work twice to get oil change and infotainment system updated because they couldn’t get “two techs in the same day” scheduled. When I came in for the update they had me scheduled for infotainment system updated because they couldn’t get “two techs in the same day” scheduled. When I came in for the update they had me scheduled for the wrong day when I specifically asked for Thursday, when I get there they informed me that I was scheduled for Friday. Then they proceeded to tell me we MIGHT can get you worked in but not sure. Pretty disappointing More
Eddie Proffitt was a great salesman who helped to make the purchase of my new Buick Envision an easy transition. Also the management team at Patriot was great to work with as well. I highly recommend t the purchase of my new Buick Envision an easy transition. Also the management team at Patriot was great to work with as well. I highly recommend this dealership for anyone’s new vehicle More
My sales agent Mr. Rojas was good. Friendly and helpful. Biggest issue with dealership was communication. Everything I found out was because I reached out either by ema Rojas was good. Friendly and helpful. Biggest issue with dealership was communication. Everything I found out was because I reached out either by email or phone. I was never informed my truck was being built. I was never informed my truck was in transit. I was never informed my truck had arrived at the dealership. I made several attempts to get ahold of the extended warranty agent over months (even coming in person to leave a message) and never got a reply! I should never have had to dig for information… More