955 Reviews of Patriot Buick GMC - Service Center
100 dollar oil change So for a few weeks I've been getting calls from Patriot GMC stating I have a service credit of 26 dollars on my account from past services. I asked if So for a few weeks I've been getting calls from Patriot GMC stating I have a service credit of 26 dollars on my account from past services. I asked if I could use that towards an oil change and was told yes. So I dropped the truck off thinking all day after the credit the oil change would be maybe 35 bucks. I get the call my truck is ready to be picked up. Its Friday, I'm in a good mood and SLAM!!!! I am handed a bill for an oil change for no lie 101 dollars. That's right 101 American dollars not Canadian. For an OIL CHANGE. So I'm like OK they got me, shame on me for being so trusting. I should have known 26 dollar service credit was bait and I got the hook. So I asked if that was after the service credit being applied and was told no. So I gave a simi-sweet breath of relief. Please apply my 26 dollar service credit to my bill I asked kindly. Sorry sir but only use 10% of your total total service credit towards an oil change. They got me again. So final total bill for an oil change after my service credit was 99 American dollars. The story is 100% true but worth every penny because I'll be telling this story for years to come. I plan on laminating my bill so when people say it cant be true I can pull out the bill. Thanks Patriot GMC Sincerely More
Terrible Customer Service Customer service is horrible at the Boyertown location. The only reason I use that location and not the limerick is because I can walk home while my c Customer service is horrible at the Boyertown location. The only reason I use that location and not the limerick is because I can walk home while my car is being worked on but now I may just go to the limerick one now either way. The people are rude and make snide comments. We had rewards money to use and my husband called to make my appt and was told we could use the rewards money towards the service but when I picked up my car I was told no. Then heather finally said rudely just give her 10% off. I was just wondering why my husband was told one thing and I was told another. This is not the only time we are told conflicting things at this location. More
Service for GMC 1500 Sierra w/ 145k miles My GMC Sierra has 145k miles on it and runs like new. The service team at Patriot takes good care of my truck and i know all parts used are OEM replac My GMC Sierra has 145k miles on it and runs like new. The service team at Patriot takes good care of my truck and i know all parts used are OEM replacement parts which gives me higher confidence in the work. Looking to go for another 145k! More
excellent place for your car or truck I have had nothing but excellent experiences with Patriot. There have taken good care of my truck and been very patient and attentive to my requests. I have had nothing but excellent experiences with Patriot. There have taken good care of my truck and been very patient and attentive to my requests. There have been a few occasions where I have been late and they still take me and get my issues resolved. More
Always treated with respect and forthrightness. When we disagree about an issue, it is completely explained. Even something that should have been fixed last visit Andre occurs again is taken care of comp disagree about an issue, it is completely explained. Even something that should have been fixed last visit Andre occurs again is taken care of complementary. Small town local dealer doing things the way it used to be done with a handshake. You better at least consider doing business here. More