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Patriot Buick GMC - Service Center

Boyertown, PA

4.7
955 Reviews

955 Reviews of Patriot Buick GMC - Service Center

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July 01, 2018

100 dollar oil change So for a few weeks I've been getting calls from Patriot GMC stating I have a service credit of 26 dollars on my account from past services. I asked if More

by DVDEBLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't work with anyone on the list
Jul 11, 2018 -

Patriot Buick GMC responded

thank you for your input on pricing structure, it serves to highlight the fact that maintaining a modern vehicle has become more expensive over the last 5 years. for instance your truck requires 8 quarts of 0w20 weight synthetic oil. which even if you were to purchase it at Walmart would cost nearly $ 80 . that is not to mention the cost of the filter, labor and tire rotation that were performed.

Jul 11, 2018 -

DVDEBLING responded

That's why you have a special on your website that states oil change and tire rotation for 59.99. That sounds like a great business model lose 30.00 on oil and more on labor to do the rotation.

June 27, 2018

Terrible Customer Service Customer service is horrible at the Boyertown location. The only reason I use that location and not the limerick is because I can walk home while my c More

by dgkellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather, Rachel
Jul 12, 2018 -

Patriot Buick GMC responded

Thank you for your feed back we value all our clients opinions positive and negative alike . Here Patriot Buick GMC strive to deliver the very best sales and service experience possible .While some programs ,rewards and coupons cant always be applied to specific transaction we did indeed give you a discount regardless of any program rules that would not apply . Please feel free to contact James Frobe or John Landosca if you have any questions or concerns .

June 23, 2018

Service for GMC 1500 Sierra w/ 145k miles My GMC Sierra has 145k miles on it and runs like new. The service team at Patriot takes good care of my truck and i know all parts used are OEM replac More

by diffenderfer34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and rest of service team
January 11, 2017

excellent place for your car or truck I have had nothing but excellent experiences with Patriot. There have taken good care of my truck and been very patient and attentive to my requests. More

by templephil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk employees. All awesome
March 08, 2013

Always treated with respect and forthrightness. When we disagree about an issue, it is completely explained. Even something that should have been fixed last visit Andre occurs again is taken care of comp More

by Khettel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Froebe , Ed Allwine
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