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1,014 Reviews of Patriot Buick GMC - Service Center
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December 01, 2018
Maintenanc The customer service here surpasses all others. Customer service is about caring and knowing the customer. They rate 100 percent on this. I refer all The customer service here surpasses all others. Customer service is about caring and knowing the customer. They rate 100 percent on this. I refer all my friends to this dealer More
by Gmc
Verified CustomerEmployees Worked With
Jim Tavares, Alyssa Stanley, Heather Holland
November 29, 2018
Too long a time to spend too much money We requested our 1st oil change for our new Buick. The night before our appointment we got a flat tire from picking up a nail. My husband was told the We requested our 1st oil change for our new Buick. The night before our appointment we got a flat tire from picking up a nail. My husband was told the tire needed to be replaced. the oil change was over $60. And the balance Which was over $250 was for a tire. AND he waited half a day at the garage to get the scheduled work done. No way will I be calling this dealership for another appointment. More
by Kathieshse
Employees Worked With
Heather Holland
November 29, 2018
Bad experience. Don’t go here! I was told they’d have my car for a day or so. Then I was told about three days. Then it was five, it ended up being a week... Heather seemed lik I was told they’d have my car for a day or so. Then I was told about three days. Then it was five, it ended up being a week... Heather seemed like she was not wanting to tell me something and i felt very uncomfortable from the beginning with her. I originally took my car in just for an oil change. When I went to pick it up I was told I had several leaks and a leak with the power steering line. Of course I want it fixed! After they had it for a week, when I went to pick it up, I was not given paperwork at the time. Heather said that she would mail it to me. When I finally did receive it in the mail, there were untrue statements on the paperwork. I specifically told them that there was not oil in my driveway when they asked me that question. I had not noticed any leaking. On the paperwork it states that I mentioned there was an oil spot in my driveway and I noticed the power steering was leaking. I did not notice either one was leaking. I will not be back to Patriot in Boyertown. I’ll go to The dealership where i bought my Enclave. More
by ALG1985
Employees Worked With
Heather Holland
November 27, 2018
Great service Attention to detail, great customer service and great follow up. I would highly recommend Patriot Dealership to my friends and family. They are very g Attention to detail, great customer service and great follow up. I would highly recommend Patriot Dealership to my friends and family. They are very good at what they do.......Making people happy More
by Frank Ventresca
November 27, 2018
Routine maintenance Excellent, thorough service from friendly experienced professionals. The staff makes you feel welcome and important when you walk through the door. Wi Excellent, thorough service from friendly experienced professionals. The staff makes you feel welcome and important when you walk through the door. Will definitely continue to use and recommend. More
by Eric Doc
Employees Worked With
Heather Holland
November 26, 2018
Oil Change & Alignment I used my last free oil change from when I bought my truck. I also needed an alignment because the roads of PA are so well maintained. My alignment wa I used my last free oil change from when I bought my truck. I also needed an alignment because the roads of PA are so well maintained. My alignment was perfect. My truck actually drives straight! Heather always takes care of me when I’m there. I was also greeted by the sales rep that sold my truck along with a few of his colleagues. They were very friendly and making sure my truck was still running perfect! I love coming here! More
by Pamela H
Employees Worked With
Tylor Trego, Heather Holland
November 25, 2018
I was treated great and my car was given great service Thank you for always being reliable and going above and beyond to make sure all services are done and done exceptionally. The washing of my car inside Thank you for always being reliable and going above and beyond to make sure all services are done and done exceptionally. The washing of my car inside and out was outstanding. Thank you so much. More
by jphav
Employees Worked With
Heather Holland
November 25, 2018
Excellent service from calling for appt to getting my keys b I called last minute to get oil change on a Saturday, they were able to fit me in and it didn’t take long! Great service! Thank you very much Heathe I called last minute to get oil change on a Saturday, they were able to fit me in and it didn’t take long! Great service! Thank you very much Heather!! More
by KIMMER2PAWSUP
Employees Worked With
Heather Holland
November 24, 2018
Inspection The service department staff is always friendly, knowledgeable and efficient when helping me. I rely on them to keep my truck in top running order. Th The service department staff is always friendly, knowledgeable and efficient when helping me. I rely on them to keep my truck in top running order. They make valuable suggestions and arrange alternate transportation for me. More
by mkane912
Employees Worked With
Alyssa Stanley, Heather Holland
November 23, 2018
Noise in vehicle Had a noise in vehicle the team looked and went over my suv and asured me that all was good. The team keep my son entertained while my wife was waiti Had a noise in vehicle the team looked and went over my suv and asured me that all was good. The team keep my son entertained while my wife was waiting. Very pleasant experience! More
by MDEPAUL08
Employees Worked With
Other Employees :
John Rambo , Walt Kuch, John Schmidt, Alyssa Stanley, Heather Holland
