Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
976 Reviews of Patriot Buick GMC - Service Center
Sort by
October 20, 2018
IHeather the service writer was out standing. Heather was outstanding keeping me informed and making sure everything was done to my satisfaction. Even had my car washed when I picked the car up. S Heather was outstanding keeping me informed and making sure everything was done to my satisfaction. Even had my car washed when I picked the car up. She is a credit to your organization. I would hope she is well rewarded by your organization. More
by Buick14
Verified CustomerEmployees Worked With
Heather Holland
October 20, 2018
GMC is not worth the time or money They are poorly managed. Me and my husband took our almost brand new truck in to be serviced due to it having a problem. I called in and am told one s They are poorly managed. Me and my husband took our almost brand new truck in to be serviced due to it having a problem. I called in and am told one story and then my husband calls in 2 mins later and is told another story. The manager of the service department is very sexist telling me that he can not do anything about the promises that we were told. Then my husband calls 2 minutes later and he is told that they were investigating everything yesterday and that they will up hold the promise. This place is not worth anyone’s time or money you just leave there with the same questions you had. We had to take the truck in a second time because it was not fixed the first time and was told they were going to fix the problem. Then my husband goes to pick up the vehicle and they told him that they didn’t do anything they said they were going to and only took it for a test drive. GMC is not worth the time or money it’s better just to buy a different brand vehicle because if there is a problem they will fix it unlike GMC. More
by Kelly
Employees Worked With
Heather Holland
October 18, 2018
EXCELLENT professional services Easy fast service and professional personally. I felt confident in their pricing and work on my car Thanks for your help and I will be back every ti Easy fast service and professional personally. I felt confident in their pricing and work on my car Thanks for your help and I will be back every time More
by buick
Employees Worked With
Rachel Stinley
October 17, 2018
Repair faulty power steering fluid line and air conditioner Quick and efficient response to providing the necessary repairs. the car was to be used on a trip the day it was brought in for service. The work wa Quick and efficient response to providing the necessary repairs. the car was to be used on a trip the day it was brought in for service. The work was fairly significant. The car was repaired and available for the trip early the next day. The rapid turn around time was much appreciated. More
by KIRBYHR
Employees Worked With
Heather Holland
October 15, 2018
Great Dealership Always quick, reliable and friendly service. They always listen to my requests and address each issue with professionalism. I would recommend any of m Always quick, reliable and friendly service. They always listen to my requests and address each issue with professionalism. I would recommend any of my friends to shop and have their vehicles serviced at Patriot in Boyertown. More
by USMCVETERAN99
Employees Worked With
Alyssa Stanley
October 14, 2018
Diappointing Had my tires rotated. Custom wheels were scratched at lug nuts! Other work was fine, but the fact that there was some small damage at the lug nuts is Had my tires rotated. Custom wheels were scratched at lug nuts! Other work was fine, but the fact that there was some small damage at the lug nuts is very disappointing to me. I really like the truck overall More
by DEBBIEJGR
Employees Worked With
Heather Holland
October 13, 2018
Excellent - as promised Service Manager Chris and Rachel were great - what they recommended worked great - real professionals !!! Perfect solution to my problem - prompt and Service Manager Chris and Rachel were great - what they recommended worked great - real professionals !!! Perfect solution to my problem - prompt and courteous - returned my call More
by work7918
Employees Worked With
Service Manager Chris (Parts Manager?), Rachel Stinley
October 12, 2018
Oil change Had a wonderful visit ! Heather was very helpful! She got us right in and out in less than hour! Every one in the service department was very helpf Had a wonderful visit ! Heather was very helpful! She got us right in and out in less than hour! Every one in the service department was very helpful More
by rlcv304
Employees Worked With
Heather Holland
October 12, 2018
Heather in service was very helpful and acted very quickly My car broke down and the towing service came within two hours and patriot assessed the problem and fixed my car within the week. The transmission wa My car broke down and the towing service came within two hours and patriot assessed the problem and fixed my car within the week. The transmission was new. More
by Corgmc
Employees Worked With
Tom the manager, Heather Holland
October 10, 2018
Service of 2015 GMC Sierra My visit for service was completed in a timely manner and the cost was reasonable. The service manager was friendly and responsive to all questions. My visit for service was completed in a timely manner and the cost was reasonable. The service manager was friendly and responsive to all questions. More
by PFINKELSTON
Employees Worked With
Heather Holland
