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1,013 Reviews of Patriot Buick GMC - Service Center
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January 26, 2019
A professional and seamless experience from start to finish Every visit to Patriot is a rewarding experience. The knowledge and personal service is remarkable. Very professional staff. Everything is explained Every visit to Patriot is a rewarding experience. The knowledge and personal service is remarkable. Very professional staff. Everything is explained in easy to understand language. More
by drmuth
Verified CustomerEmployees Worked With
January 24, 2019
2018 GMC Terrain Quick and friendly service. Missed car wash due to cold temperatures. Waiting area clean and friendly. Would recommend service department and this Quick and friendly service. Missed car wash due to cold temperatures. Waiting area clean and friendly. Would recommend service department and this dealership to family and friends. More
by Coventrylabs
January 21, 2019
Worst car service ever Although the service rep is wonderful, the place is unorganized and doesn’t provide the caliber of service expected when you purchase an expensive new Although the service rep is wonderful, the place is unorganized and doesn’t provide the caliber of service expected when you purchase an expensive new vehicle More
by Janeensuzanne
Employees Worked With
Heather Holland
January 20, 2019
Good service Took my vehicle in for a routine oil change. Staff was very friendly. Check-in was prompt. Service was completed quickly and efficiently. Prices s Took my vehicle in for a routine oil change. Staff was very friendly. Check-in was prompt. Service was completed quickly and efficiently. Prices seem a little high for a GM dealer. Total bill was $80 for an oil change (no tire rotation).. The base price of the service was $46.99. Then there was $20 in labor added on. There were three line items on the invoice that, although small, seemed excessive. I was charged $1 for washer fluid despite the fact I personally topped it off 20 minutes prior to my arrival at the dealer. I was charged $1.85 for service record retention. Working in IT I fully understand that data storage costs money, but to itemize it on an invoice is very unusual. I was also charged $3.85 for brake cleaner. Not sure why that was on an invoice for an oil change. All said and done, service was quick and friendly. Just be aware that their rates may be higher than other GM dealers and there may be some extra small charges on the bill. I would use them again and just know that I will be paying more than other dealers. More
by ryster
Employees Worked With
Alyssa Stanley
January 16, 2019
Inspection and oil The work was done in the time promised and all issues were addressed. No problems with anything. The ladies in the service department are always helpf The work was done in the time promised and all issues were addressed. No problems with anything. The ladies in the service department are always helpful and a pleasure to work with. More
by DRBURRELL
Employees Worked With
Heather Holland
January 15, 2019
State Inspection and Maintence Check Up My appt was for an inspection and 10,000 mile check up. Even with other problems encountered the appt was very timely and cost effective. Thank you Pa My appt was for an inspection and 10,000 mile check up. Even with other problems encountered the appt was very timely and cost effective. Thank you Patriot Buick GMC! More
by CHERYLROTH70
Employees Worked With
Adam Neil, John Schmidt, Heather Holland, James Froebe
January 14, 2019
Excellent Service Heather is awesome. The service department is awesome. I forgot to make an appointment and they still fit me into their busy schedule and it didn’t ev Heather is awesome. The service department is awesome. I forgot to make an appointment and they still fit me into their busy schedule and it didn’t even take that long to get my vehicle back. And they cleaned it without even asking. Nice job! More
by USMCVETERAN99
Employees Worked With
Heather Holland
January 14, 2019
Taken care of right away. Heather made sure I was satisfied with my service. Asked if I needed anything. Answed all questions I had. Too cold to wash the car and Heather apolo Heather made sure I was satisfied with my service. Asked if I needed anything. Answed all questions I had. Too cold to wash the car and Heather apologized but that wasn't a problem at all. More
by BARLAY920
January 13, 2019
Service The service crew is friendly and efficient. They do everything they can to make you visit comfortable and pleasant. I have been in several times and h The service crew is friendly and efficient. They do everything they can to make you visit comfortable and pleasant. I have been in several times and have always left satisfied. More
by Momncloset
Employees Worked With
Heather Holland, Lindsey Havyer, James Froebe
January 11, 2019
Great LABOR WAS TO HIGH ALMOST $900.00 Labor was extremely high but the service was fantastic. James and Alyssa were wonderful it's because of them I keep coming back but I'm not sure how Labor was extremely high but the service was fantastic. James and Alyssa were wonderful it's because of them I keep coming back but I'm not sure how long that's going to be because of the labor prices More
by RENGLISHZ1
Employees Worked With
Alyssa Stanley, James Froebe
