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Patriot Buick GMC - Service Center

Boyertown, PA

4.7
976 Reviews

976 Reviews of Patriot Buick GMC - Service Center

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January 14, 2019

Taken care of right away. Heather made sure I was satisfied with my service. Asked if I needed anything. Answed all questions I had. Too cold to wash the car and Heather apolo More

by BARLAY920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Shoultes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Holland
Jan 15, 2019 -

Patriot Buick GMC responded

Anytime you walk through our doors, you are considered family and we will treat you as such! We always try to wash our customers vehicles (weather permitting) and if we are not able to during your service, we owe you a wash! Let us know next time you come in that it was too cold for a wash the last time you came in, and we will make sure your car returns to you spotless! Thank you so much for being a part of our Patriot family and you have a great day!

January 13, 2019

Service The service crew is friendly and efficient. They do everything they can to make you visit comfortable and pleasant. I have been in several times and h More

by Momncloset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland, Lindsey Havyer, James Froebe
Jan 15, 2019 -

Patriot Buick GMC responded

Thank you so much for your kind words! We always make sure you are comfortable and happy while you wait for your car to be serviced! Thank you so much again for being a part of our Patriot family and have a wonderful day!

January 11, 2019

Great LABOR WAS TO HIGH ALMOST $900.00 Labor was extremely high but the service was fantastic. James and Alyssa were wonderful it's because of them I keep coming back but I'm not sure how More

by RENGLISHZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Stanley, James Froebe
January 10, 2019

Fuel leak They not only explained the problem I had, but took me out to the car and showed me what the issues were with my car. More

by AnR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland
Jan 15, 2019 -

Patriot Buick GMC responded

Thank you so much for your feedback! We are so happy to hear our service department made sure you knew what the problem was, and showed you what was wrong! Thank you for being a part of our Patriot family! Have a great day!

January 10, 2019

A great place to do business Everyone was very professional and friendly . Building was very clean! Service was very good and and car wash was pleasant surprise.service people wer More

by ARR919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Allwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Owens , Heather Holland
Jan 12, 2019 -

Patriot Buick GMC responded

Thank you so much for your kind words! We want to make every experience you have with us the best one yet! Thank you for choosing Patriot and have a great day!

January 09, 2019

Fast find & fix! I made an appointment for a ‘check engine’ lite. I arrived just on time, checked in, the car was diagnosed, part located and I was on my way in just o More

by WLOWRY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland
Jan 09, 2019 -

Patriot Buick GMC responded

We love when our customers have a good experience at our dealership! Once you walk through our doors, we consider you part of the Patriot family and we will treat you as such! Thank you for choosing Patriot and have a great day!

January 09, 2019

Antifreeze leak Everyone was very helpful in finding the antifreeze leak that I had in my car they kept it every night and found where it was leaking the next day and More

by DEBLIVWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland
Jan 10, 2019 -

Patriot Buick GMC responded

We are so happy you had a good experience with our service department! We know how difficult it can get when your vehicle isn't in proper working order, so we try to make the process as easy and painless as possible. Thank you so much for choosing Patriot and have a wonderful day!

January 01, 2019

Careing It is a careing group of people that work on your vehicle. They honor their warranties and do the best they can. It is difficult enough when your vehi More

by EONBLUE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Stanley
Jan 04, 2019 -

Patriot Buick GMC responded

We know how hard it is when your vehicle is not in proper working order, and we work our hardest to fix the problem and get you back out on the road as soon as possible! You are our priority when you walk through our doors! Thank you for your kind words and have a great day!

January 01, 2019

Always a perfect experience at Patriot GMC. Heather was fabulous as always. Took my Canyon in for an airbag warning. Technician diagnosed it as a front sensor. Dealership ordered a new sensor. H More

by dmorris70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland
Jan 04, 2019 -

Patriot Buick GMC responded

Thank you so much for all of your kind words! We treat our customers like family every single time to make sure all of your needs are met through the whole process. Have a great day!

January 01, 2019

Great service The folks at Patriot GMC have been great to work with, from sales to the service I just had completed! Thank you to a great GM team! More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Landosca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Karycki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Stanley
Jan 04, 2019 -

Patriot Buick GMC responded

Thank you so much for your feedback! Our service and sales departments are top notch! You are our priority and once you walk through our doors, you are part of our family! Thank you again and have a great day!

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