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Patriot Buick GMC - Service Center

Boyertown, PA

4.7
1,013 Reviews

1,013 Reviews of Patriot Buick GMC - Service Center

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June 16, 2022

Friendly atmosphere and prompt service. The coffee is a bonus!!Yes I will go back. More

by tdl68950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, James Froebe
June 16, 2022

I am pleased that they went above and beyond to make sure that we were taken care of and to make sure we knew everything that was going on. They kept us updated on all of the progress and made us feel comfor More

by B_starson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie, fryer
June 15, 2022

Awesome experience, vehicle was fixed in a timely manner and communication was great! Ryan was super helpful More

by Mako2678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
June 14, 2022

Had me in and out within 45 mins as promised. Very professional experience from start to finish. More

by JBORRELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Kuch, Alyssa Stanley, Heather Holland, James Froebe
June 14, 2022

I was concerned about the price and the service itself at first and I had a lot of questions for Angela over probably a dozen different calls, but she was patient with me and very willing to answer and expla More

by rmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, James Froebe
June 14, 2022

Made me wait 2 hours and car was still not done. Left it over night; was called to pick car up and I waited another 2 hours. . Took 2 days to service my car. Not happy with service. More

by PMANDIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Jun 14, 2022 -

Patriot Buick GMC responded

Ms. Mandik, I am sorry you feel that way. The reason you had to leave the car over night is because it was a warranty repair. We had to wait for authorization from the warranty company to make the repair. The reason we called you two hours early, is because you requested to walk, instead of be picked up for your appointment with us. I would love to have a further discussion with you, and provide a positive experience here at Patriot for you in the future. I am the General Manager here, John Landosca and here is my direct contact 484-347-0926

June 12, 2022

Great service, everyone in shop was very nice to speak with and efficient service! Very pleased More

by MICHAELLANGLEY2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah , Melissa Kellogg, Alyssa Stanley
June 12, 2022

The service here is always excellent! ! I’d highly recommend this dealership to anyone. Car shopping and service More

by kyleleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Cumming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Kuch, Alyssa Stanley, Heather Holland, James Froebe
June 11, 2022

Patriot is a great dealership! Never had any problems. My concerns and problems were always addressed. More

by POOLBOY1181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Landosca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Allwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Robertson , Heather Holland, Greg Oblak
June 11, 2022

Genuinely concerned about customer satisfaction! Resolved my issue quickly and professionally! The loaner vehicle was also excellent. More

by STEELOXD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Cumming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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