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Patriot Buick GMC - Service Center

Boyertown, PA

4.7
1,013 Reviews

1,013 Reviews of Patriot Buick GMC - Service Center

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June 24, 2022

Excellent Service, Honest. Had several service jobs done here with no complaints. Will continue to service my car here More

by Shaun.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
June 23, 2022

I like to thank you guys for doing a great job of taking care of my car fixing all the problems outstanding work More

by DIANE129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland, James Froebe
June 23, 2022

This is a great dealer. We have been going there since 2000. The service department is very good. They are courteous caring and efficient. We are always satisfied! More

by ROE305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee K is wonderful , Alyssa Stanley, Heather Holland, James Froebe
June 23, 2022

Service took more then expected and I Had to show them the service was included in my lease The last service before that they Charged me $72 The tech told me I should have told Them when I made the More

by Fomilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland, James Froebe
June 22, 2022

I arrived early and they were able to get me in right away. They had friendly and fast service. More

by TERESALOONEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Froebe
June 22, 2022

My experience for service was excellent from the service advisor to the mechanic that did my work. The waiting area was a step above any other shop I have been in. I will definitely return for additional se More

by rklinger101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Klinger, James Froebe
June 20, 2022

Service was completed satisfactorily but I had to catch that I was billed for a recall repair that should have been free. More

by KALEJTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Stanley, Heather Holland, James Froebe
Jun 20, 2022 -

Patriot Buick GMC responded

I am sorry for your perception of the situation however you were working with my brand new advisor with only one week on the job . Unfortunately, this was a case of human error by someone who only has one week on the job we did rectify the mistake and reversed the billing. If you feel that this was not an honest mistake please feel free to call me on my personal cell 484-347-0926

June 18, 2022

Always a good experience. Choose to drive 40 minutes for the customer service. Will go back ! More

by ARMENTROUTFAMILY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Froebe
June 18, 2022

Friendly, helpful and very courteous. They thoroughly explained what my car needed and had my car ready by the time I returned for pickup. More

by JETERNSTORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
June 18, 2022

Very good and on time, very knowledgeable and friendly easy to talk too and attentive More

by CFINK10208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holland, James Froebe
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