Patriot Buick GMC - Service Center

Customer service was polite, courteous, friendly, and professional. I’d made a mistake when scheduling my appointment online and they were able to accommodate me anyway. They also went above and beyond w professional. I’d made a mistake when scheduling my appointment online and they were able to accommodate me anyway. They also went above and beyond when noticing I had my laptop with me - and offered me the privacy of an empty office! More

The service writer was good. Personable and kept me informed about the status of the repair. Debbie, the receptionist... not so much. She seemed to basically be a warm body. Personable and kept me informed about the status of the repair. Debbie, the receptionist... not so much. She seemed to basically be a warm body. I waited over 5 minutes while she was absorbed in her cell phone. More

First time buying a car there. I had a great experience. No hassle, no pressure. The salesman, Lee, was very knowledgeable. I had a great experience. No hassle, no pressure. The salesman, Lee, was very knowledgeable. More

Very responsive. Car was done way in advance of what originally thought. Everyone was polite & professional. Car was done way in advance of what originally thought. Everyone was polite & professional. More

Excellent and very thorough service. Was able to schedule service for the same day within an hour. I highly recommend this dealership for their Service Department. I rated 5 Stars for Ro Was able to schedule service for the same day within an hour. I highly recommend this dealership for their Service Department. I rated 5 Stars for Rodney as Tony wasn't listed below. More

Service staff was excellent. The Service Agent had my package ready on his desk and greeted me by name before I even asked for help. He did a walk around the vehicle and shortl The Service Agent had my package ready on his desk and greeted me by name before I even asked for help. He did a walk around the vehicle and shortly after sent me a video of that walk around. I received a call later to brief me on the status of my vehicle. Work was completed promptly with courtesy, More

Patriot GMC consistently provides excellent service, a clean and welcoming atmosphere, and is highly accommodating. Their convenient hours make it easy to get the service I need." clean and welcoming atmosphere, and is highly accommodating. Their convenient hours make it easy to get the service I need." More

Dealership charged 160. 00 for a diagnosis and didn’t have parts and said they were on back order. I feel they should have waved the fee since part was not available . I won’ 00 for a diagnosis and didn’t have parts and said they were on back order. I feel they should have waved the fee since part was not available . I won’t be coming back for any further business More

Courteous and punctual. Came in lower then estimate. Appreciated the video provided from initial drop off to service completion. Came in lower then estimate. Appreciated the video provided from initial drop off to service completion. More

Patriot always gives great service and very responsive. They always meet my expectations and never disappoint. They always meet my expectations and never disappoint. More