Patriot Buick GMC - Service Center

My favorite service place for my old Suburban. They keep it running in perfect condition! They keep it running in perfect condition! More

Prompt,comlete service and recall handled! Service with a smile and customer confidence created! From initial inspection to completion advised of progress .and completion. Service with a smile and customer confidence created! From initial inspection to completion advised of progress .and completion. More

Everyone involved from sales to insurance to finance made this an easy process with a good deal on a vehicle. Highly recommended this an easy process with a good deal on a vehicle. Highly recommended More

The waiting area is comfortable and the free Starbucks (anytime, not just when you go for service) is nice. The mechanic will send you a video going over everything they worked on, which is very informati (anytime, not just when you go for service) is nice. The mechanic will send you a video going over everything they worked on, which is very informative. More

Their service department is fantastic. Their customer service is great. I recently took my car in for a recall and inspection and I waited for my car. As they worked on my car,they kept m Their customer service is great. I recently took my car in for a recall and inspection and I waited for my car. As they worked on my car,they kept me up.to date with how everything was going and asked if I had any questions . When my car was done then came over to let me know. I would definitely recommend them to my friends and family. They went above.and beyond More

Recommend for extensive service but wait time for routine is unexceptable. Waited 2.5 hrs. for oil change and tire rotation. I arrived at 8:20 for an 8:30 appointment. and left the dealership at 10:45. Not h is unexceptable. Waited 2.5 hrs. for oil change and tire rotation. I arrived at 8:20 for an 8:30 appointment. and left the dealership at 10:45. Not happy with wait time. Work done OK. More

I only have one complaint and its because when I dropped off my car the service lady, Melissa, commented about how my car smelled like flowers. When I got it back after the oil change, my car smelled like M off my car the service lady, Melissa, commented about how my car smelled like flowers. When I got it back after the oil change, my car smelled like Marijuana. It took me 2 days to get the smell out and it triggered my migraines and I have had one since Tuesday morning, 3 days ago. More

Ease of drive thru drop off and comfortable waiting area complete with Starbucks! Top of the line complete with Starbucks! Top of the line More

My experience with Patriot GMC Service Department in Boyertown. I brought my vehicle in for an oil change and alignment on my Yukon. The service advisor, Jeremy, quoted my a price of $249 for the alignm Boyertown. I brought my vehicle in for an oil change and alignment on my Yukon. The service advisor, Jeremy, quoted my a price of $249 for the alignment. When I asked about the $199 special, I was told there was no special on alignments. I went on Patriot's website and showed the advisor the $199 special on their website. This was an additional $50 dollars they were trying to charge me. How do the service advisors not know the service specials the dealership is running. How many people were over charged? Then I was quoted a price between $900-$1000 for a water pump replacement. Then additional $2000 for an oil pan seal replacement. I asked about assistance with this repair. I was given financing information about Sunbit. I called GMC Customer Care for assistance. They reached out to the dealership to see what could be offered. Rodney, Service Manager, responded with the 0% financing and $100 off the repair. I reached out to other GMC dealerships for price quotes. I was quoted a price of $622 by another GMC dealer. When I called Patriot to inform Jeremy of this, then all of a sudden Rodney could match the other dealerships price. This is price inflation to the max. The same repair is almost $370 cheaper at another dealership. Why did it take another dealership with a cheaper price to get Patriot to work with the customer. Patriot has lost a customer over this incident. I feel they were inflating the prices and ripping me off. Thank you to the new dealership I will be deal with from now on. More

The mechanic was really great he found a problem which the last mechanic told me the noise was normal I really appreciate him checking it out really good the last mechanic told me the noise was normal I really appreciate him checking it out really good More