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Patriot Buick GMC

Boyertown, PA

4.7
1,469 Reviews
Patriot Buick GMC has been proudly serving the Boyertown, Limerick and Pottstown area as well as the greater Philadelphia/ABE metro. We are the only Business Elite Service Department in the area, and the number one GMC Callaway dealer in the world. Whether you're looking for a new GMC, Buick or Certified Pre-owned vehicle our trained and certified sales staff is always available to help you through your car buying process. We would like to thank our past, present and future customers for their consideration.. and don't forget.. NOBODY BEATS THE KING!
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933 E. Philadelphia Avenue

Boyertown, PA

19512

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Showing 1,469 reviews

January 01, 2023

Evryone here is very friendly and they made the buying process very easy. I will buy from them in the future. More

by ACCIDENTREPAIRPDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Landosca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Allwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kellogg
January 01, 2023

Great Service on vehicle Too many texts Bought this vehicle a year ago with 47,000 miles on it. Since that time I have spent over 500.00 on services that were to be provided after 45,000 miles. Seems a More

by ddavidson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Karycki
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

In typical used salesman fashion, I was misled on tires that would be installed . While I am grateful for the new tires on the vehicle they quoted the factory style tires and delivered a significantly chea More

by ortizgiovanni3
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
John Landosca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Cumming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kellogg
Dec 31, 2022 -

Patriot Buick GMC responded

I can only assume this is just another bullying tactic you're trying to deploy after multiple days of badgering my saleswoman. We did in fact show you multiple presentations in which tires were included in the deal at no charge to you. Furthermore, the tire brand was spelled out and disclosed on every presentation, as well as the final sales number sheet, which you signed. You also had the opportunity (at delivery) to NOT accept the NEW tires you signed off on as they were on the vehicle before you physically drove it home. That being said, we will not submit to the multiple threats you have levied at my saleswoman and the dealership in order for you to get more than what you originally asked for and were given. I offered you a way out of the deal if you were not satisfied with the BRAND NEW tires provided to you at no cost. You declined to return the vehicle and instead continued to badger management and your saleswoman. We went above and beyond for you, in fact, you only asked for 2 tires, but we gave you 4 new tires. We catered to your every demand PRIOR TO YOU TAKING DELIVERY. I take my reviews and clients' satisfaction seriously, however, baseless lies and bullying is not something I can control or remedy. Best of luck to you and have a HAPPY NEW YEAR. .

December 31, 2022

They guys and gals at Patriot GMC always take care of me and my truck. The service is great and they are always willing to go that extra mile to make sure I am happy with my visit. More

by GREYWOLF3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Landosca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Cumming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kellogg
December 31, 2022

See noir salesman Ed was great with all the options we had. This was my 2nd vehicle purchase from Patriot More

by BNJONES105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Allwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kellogg
December 31, 2022

Everyone was super helpful and went the extra mile to make sure I was purchasing what I wanted to. Greg spent time outside of his working hours to make sure I was happy with the purchase of my first vehi More

by Cassandra B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Landosca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Melissa Kellogg, Greg Oblak
December 31, 2022

I couldn't believe that they didn't reset my tire monitor system when I had my truck inspected and warranty work done and still cost 167$$. More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Landosca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie
December 31, 2022

Excellent and professional service. Kept me well informed of the progress. Friendly staff makes me feel they appreciate my business. THE place to go for sales and service. More

by HKMCMULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
December 30, 2022

Service manager was wonderful getting my transportation home and dropping off the vehicle. Service personnel left dirty fingerprints on the area worked on. Looks like glue on some areas. More

by SUZYQ608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
December 30, 2022

Great communication and transparency. BJ is very friendly and provided me with updates in a timely manner. More

by KALEENA.H.ROOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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