Patriot Buick GMC

Quick and Easy The registration was out of date and I didn't realize it. Alyssa caught it right away, called and helped me get it up to date so inspection could be d The registration was out of date and I didn't realize it. Alyssa caught it right away, called and helped me get it up to date so inspection could be done. thanks for your attention to detail and keeping things quick and easy!!! More

No pressure purchase This was a good friendly no pressure environment. The entire staff and the sales team were courtious and helpful. The finance department was over the This was a good friendly no pressure environment. The entire staff and the sales team were courtious and helpful. The finance department was over the top in getting the paper work prepared and ready for signing. More

Great customer service I came to Patriot without an appointment after damaging my tire. Rachel immediately had the situation evaluated. It turned out that I needed a new tir I came to Patriot without an appointment after damaging my tire. Rachel immediately had the situation evaluated. It turned out that I needed a new tire. While a new one was ordered, a spare was put on my car so that I could get home. I was told that the tire would be in at 11 am the next morning. The next day Rachel confirmed the arival of the tire and gave me a time to come in. The mechanic had the tire ready to mount when I arrived. In less than an hour, I was checking out. Thank you to Rachel and mechanic (please excuse me for not able to name) for your professionalism and quick turn around. These kinds of things are stressful, so, your smile and calm, confident approach made a huge impression. Many thanks! More

Oil change Alyssa took great care of me getting the oil change scheduled for the next day after I called. As usual my truck was serviced quickly and to my satisf Alyssa took great care of me getting the oil change scheduled for the next day after I called. As usual my truck was serviced quickly and to my satisfaction. More

Absolutely. I constantly promote Patriot I have always experienced the best service possible. Customer service is very important and excels in my opinion I can’t say enough good things abo I have always experienced the best service possible. Customer service is very important and excels in my opinion I can’t say enough good things about the dealership More

Quick and efficient I enjoyed working with Brad from Patriot. I did not feel pressured to buy a car and I got a great deal! I feel I received a fair amount for my trade I enjoyed working with Brad from Patriot. I did not feel pressured to buy a car and I got a great deal! I feel I received a fair amount for my trade. More

Yearly Service Quick and easy from scheduling to work completion. In and out with little waiting. Great comfortable waiting area with water and tv and staff checking Quick and easy from scheduling to work completion. In and out with little waiting. Great comfortable waiting area with water and tv and staff checking on customers More

Inexperienced mechanics Had my truck in 4 times with the same problem and been charged this last time to get my truck back. Drove home and still isn't fixed. Called the mana Had my truck in 4 times with the same problem and been charged this last time to get my truck back. Drove home and still isn't fixed. Called the manager on a Friday to complain because they had my truck two days for every time I took it in. I need my vehicle and the manager says to me I am sorry it's the end of my shift this was a Friday. I say ok how about I bring it in tomorrow (Sat) he says sorry I am off tomorrow I said ok anyone else who can help me. Yeah just bring it on Monday. What ever happen to customer service! Truck still isn't fixed gotta save up money to take it somewhere else. DO NOT EVER BUY ANYTHING FROM THIS DEALERSHIP I full warn ya don't ever get your vehicle worked on cause this is bullcrap. I only wish I could post the picture of the job they did. The only thing I can say is that Heather Holland in Service was the only person who tried to help! She was great at her job. I highly recommend that she is promoted to a manager cause she knows how to treat a customer the way they should be treated. Better yet I hope another dealership takes her under they're wings cause she works for a bunch a xxxxxxx who don't know what the xxxx they are doing and it's a shame cause she is the one who has to hear the customers complain that the place she works for has a bunch of people who work there don't know what they are doing. xxxx Shame!! More

Good experienve The service girls are friendly and helpful. I waited over an hour but the work was thorough, and the waiting area is clean and comfortable The service girls are friendly and helpful. I waited over an hour but the work was thorough, and the waiting area is clean and comfortable More

Brand new DENALI Thank you to Adam and everyone at the dealership for getting me into this beautiful new truck. I would recommend Adam and his team to everyone I know Thank you to Adam and everyone at the dealership for getting me into this beautiful new truck. I would recommend Adam and his team to everyone I know. More