Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
17 Reviews of Patriot GMC Hyundai - Service Center
Sort by
September 13, 2024
Five years ago went in to purchase a car, but sales staff was more worried about eating their fast food breakfast someone brought in than selling a vehicle. Now today, went in with a question on installing was more worried about eating their fast food breakfast someone brought in than selling a vehicle. Now today, went in with a question on installing a replacement part, only to be jumped around between service and parts. The parts guy talked to a tech said you had to remove the part thru the trunk but our vehicle a Hyundai Sante Fe does not have a trunk. Parts guy or tech would not even look on their computer to see the diagram on the part installation. Just kept saying you have to take it out thru the trunk. Definitely could care less if they helped us. More
by Not going back
Employees Worked With
Did not give me their name
July 26, 2024
Always kind. They take the time to update throughout your visit. If something unexpected they immediately let you know. They take the time to update throughout your visit. If something unexpected they immediately let you know. More
by missoldgoat76
Employees Worked With
July 18, 2024
difficult to get help , too expensive, delayed responses and service NOT explained , since I am a woman,older and single , they do not think I know or understand. and service NOT explained , since I am a woman,older and single , they do not think I know or understand. More
by specialkaynow
Employees Worked With
Jarrett Moody
April 18, 2024
We had to pay 165 dollars for you all to tell us that we needed to spend 700 more. We were told that the only way to fix the issue was to spend this money to order a new part. Turns out there was an manual needed to spend 700 more. We were told that the only way to fix the issue was to spend this money to order a new part. Turns out there was an manual way to fix the issue without ordering the new part. All about the money, not helping people. More
by breybby111
Employees Worked With
Unknown
January 11, 2024
Had a steering problem with my GMC 2020 truck. I gave them a lot of, “it’s doing this and it does that sometimes”. It was diagnosed and repaired in short order. I gave them a lot of, “it’s doing this and it does that sometimes”. It was diagnosed and repaired in short order. More
by TnTFlyingService
Employees Worked With
Thoran
January 03, 2023
I took our car in with two problems. The first one was notifications that the Tire Monitor and Stabilitrac needed servicing. The second one was that the remote key fob was not working. The first one was notifications that the Tire Monitor and Stabilitrac needed servicing. The second one was that the remote key fob was not working. When I picked up the car, the service rep said the Tire Monitor problem had been fixed, no problem could be found with Stabilitrac, the battery in the key fob had been replaced. When I started to leave the key fob wouldn't work. I contacted the service rep and he tried the fob and got the same result. He concluded the fob was defective and would need to be replaced. His estimate was that replacement and "installation" would be between $350 & $400 (I don't remember the exact estimate). I said it was not worth that much and I would do without it. Afterward I found out that Amazon had a replacement fob for our car for under $30 so I ordered it. The Owner's Manual contains detailed instructions for fob reprogramming but the Amazon would not reprogram (I will return it for a refund). On a whim I attempted to reprogram our original fob. It indicated when reprogramming was complete and all the buttons worked! My assumption is that service replaced the fob battery but did not reprogram it. I see three disturbing situations: No one checked the fob after replacing the battery (strike one). The estimated cost to replace the fob are unexplainable (strike 2). If I had elected for Partiot to replace it I would have never had known it was unnecessary (strike 3) To date. no further problems with the Tire Monitor or the Stablitrac. Raymond Stas 918-327-0778 More
by bvilleray
Employees Worked With
Thoran Willis
July 12, 2022
This dealership has excellent service! I would definitely recommend Mariana Jasso! If you are looking for a great affordable vehicle! I would definitely recommend Mariana Jasso! If you are looking for a great affordable vehicle! More
by Jennykgalario21
Employees Worked With
Mariana Jasso
March 01, 2022
I have bought several new vehicles from them but service is horrible. I took my truck in there to get service and the try to sell you a cabin air filter when it was brand new a week before and Jill in servi is horrible. I took my truck in there to get service and the try to sell you a cabin air filter when it was brand new a week before and Jill in service went along calling me liar until I proved my point and the was supposed to check tires and evert tire had a different pressure and general manager Will not return calls I guess he doesn’t care about customer care More
by rustyhockettpissed off x customer
Employees Worked With
Jennifer Hill
July 16, 2021
Easy to schedule oil changes, open past 5pm, gets you in quickly, pleasant service desk personnel, informative about what might be needed, and a fair price.... quickly, pleasant service desk personnel, informative about what might be needed, and a fair price.... More
by doerrcharlesm
Employees Worked With
Service Desk person
