Patrick Volvo Cars Auburn

After a rocky start, due to a simple communication issue, Henry K, Theo, Chito and Adam went way above and beyond to make my CPO XC60 purchase a wonderful experience. Outstanding sales support from Henry K Henry K, Theo, Chito and Adam went way above and beyond to make my CPO XC60 purchase a wonderful experience. Outstanding sales support from Henry K really sealed the deal. One of the best buying experiences ever! More

Outstanding service. Quick easy negotiation and great service by Henry Koozielwicz and Chito Vongchampa and Adam.. Efficient, friendly process. OUTSTANDING. Will happily refer friends to this dealer. service by Henry Koozielwicz and Chito Vongchampa and Adam.. Efficient, friendly process. OUTSTANDING. Will happily refer friends to this dealer. More

I scheduled my first service with my new (to me) Volvo last week. I booked valet online, and got text and email confirmations. The day of pick up John called me and went over all my concerns in detail, an last week. I booked valet online, and got text and email confirmations. The day of pick up John called me and went over all my concerns in detail, and took a list of accessories I was interested in. The vehicle has been in my possession less than a month, so I had a recall done and expressed a few things I found to be quirky. John was very patient and attentive on our calls, and never made any promises he couldn’t keep or excuses for a system error they had which caused my vehicle pick up to be a little late. they even left me the specific loner vehicle I had requested that my wife was interested in purchasing. The service was thorough and they identified a couple issues as I expected and did everything under warranty with no issues at all. They even washed the car for me before returning it. The valet guys were courteous as well, I saw them putting plastic on my seats and cleaning contact areas in both my car and the loaner. So far my first experience with Volvo cars Worcester has been 10/10. More

Excellent It was a wonderful experience to buy car from Patrick Mazda. Manager Aaron and sales person Steve was very helpful. Would like to come back again to It was a wonderful experience to buy car from Patrick Mazda. Manager Aaron and sales person Steve was very helpful. Would like to come back again to this delearship. Thanks Rafik Bilimoria More

Lowell is amazing Lowell not only worked with me on monthly prices but also found the best car fit for me! Best car buying experience ever!! Lowell also took the time t Lowell not only worked with me on monthly prices but also found the best car fit for me! Best car buying experience ever!! Lowell also took the time to wall me through every aspect of the car More

Worried they won't do what they say Buying the car was fine, everything went smoothly and we love the car. However, when we went to pick up the car their state inspection sticker machine Buying the car was fine, everything went smoothly and we love the car. However, when we went to pick up the car their state inspection sticker machine was down so we couldn't get one at the dealership. They said that we could either come back another day or get it done locally in my area (I live 50 miles away) and they would reimburse the cost. I chose to get it done locally and after sending the receipt multiple times through email and text messages to Henry and the manager, I still have not received a reimbursement. I've called them and Henry said he'd resolve the issue but he never has. Do what you say next time. More