Back

Patrick Volkswagen - Service Center

Auburn, MA

4.6
88 Reviews

88 Reviews of Patrick Volkswagen - Service Center

Sort by
December 31, 2014

AWESOME I always dreaded dealing with dealers when buying a car or even bringing my car in for service. I must say that Patrick Motors in Auburn has been won More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Patrick
September 28, 2012

The service tech at Patrick found and fixed the problem with my 2003 Jetta Sportwagon TDI after another dealer had the car for over 56 hours and may have charged me for something I may not have needed. I More

by dbeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Smith
June 21, 2012

We bought our current Volkswagen Jetta TDI at Patrick. The sales service was fine, nothing stellar. We bought a car. However the service experience has been less than stellar. Last service they forgot More

by FrustratedByBadService
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
March 19, 2011

Went in to get warranty repairs, they either said warranty did not cover problems, or the problem was not there. Took to another dealership, they fixed everything under warranty. Treated absolutely h More

by travisophila
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
with held
June 11, 2010

Wrong oil and charges way to much for synth oil change. Left grease on door and seat. Left air filter off the car, didn't notice till we got home. I would not recommend this service center. Westborough More

by jenboulais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
forgot
December 09, 2009

The yellow warning light went on in my dashboard, and I called my salesman, Michael Hardink, on a Saturday. Mr Hardink arranged for a quick appointment in the service department in the early part of the ne More

by John Gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Patrick, Michael Hardink, Frank Best
May 20, 2009

How many times can one dealer rip you off with a misquoate?? The answer should be zero. Patrick Volkswagon of Aubrun MA has done it to us twice now. The first time was three hundred and now six h More

by lfayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
August 22, 2008

I think when anyone gets service at a dealership, they expect to pay more, but you also expect to get more. For example, I own a Toyota also, and when I drive the extra 20 miles to IRA Toyota in Milford, More

by wags1338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle?
...
9