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Patrick Volkswagen - Service Center

Auburn, MA

3.9
74 Reviews

74 Reviews of Patrick Volkswagen - Service Center

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November 25, 2020

Problem-free, great service. Have brought my vehicle in several times and it has always been a pleasure. Very nice atmosphere and Alex does an amazing job. More

by Animal502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hi, there! Thank you so much for your feedback. Your continued business is truly appreciated!

November 25, 2020

This has been one of the best dealerships we have ever worked with and we owned alot of cars over the years. Top Knotch Service. More

by cindypalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hi, Cindy! Thank you so much for taking the time to leave a review for our service department. We appreciate your business and feedback!

November 25, 2020

Alex was wonderful! He really took care of my car. He is professional and did a great job making sure I understood what was being done. I definitely will be back and will request to work with him again! More

by em23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hello! Thank you very much for visiting our service department and for taking the time to leave a review for Alex and our service team. Have a great holiday season!

November 25, 2020

Great service team always happy to help. Service was done quickly and thoroughly. I know when I go to Patrick for service my vehicle will be taken care of. More

by Catlover93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Anderson, David Page, Alex Martin, Sarah Hall
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you very much for visiting our service department, and for taking the time to leave a review! We appreciate your feedback and hope to see you soon!

November 25, 2020

Great service ! Very polite and friendly answered many of my questions and concerns , helped me to understand why certain products and parts should be serviced regularly. And most important didn’t leave me w More

by Ollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Ollie! Thank you very much for taking the time to leave a review for our service department. Your business and feedback are truly appreciated!

November 25, 2020

Alex was great to work with. He was very attentive and answered all my questions. Overall a very nice and genuine person to work with. Very nice dealership! More

by MATTCR
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you for leaving such a kind review for our team. We appreciate hearing about your experience with Alex! We hope you have a safe and happy holiday season.

November 25, 2020

An absolute pleasure to work with and to learn more about the features of my Volkswagen that I did not know about. I will be gladly returning. More

by Amanda Lorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Amanda! We're so happy to hear about your experience with Alex and our team. Thank you for your kind review!

November 25, 2020

As a long time client, I can say that Alex goes above and beyond for his customers. His high level of professionalism and work ethic shows from the first interaction all the way through to the end. More

by MillieM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Millie! Thank you very much for your continued business with our service department! We truly appreciate your feedback and hope you have a happy and safe holiday season.

November 25, 2020

We love Patrick’s VW. Alex Martin always makes us feel that we are valued Patrick VW customers and like family. The service department is outstanding and takes great care of our Tiguan and Jetta. We boug More

by Irish56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hey there! We love hearing about our customers' experiences just like yours. Thank you so much for your business with both our sales and service departments, and for taking the time to leave such an awesome review. We hope you have a happy and safe holiday season!

November 19, 2020

OUTSTANDING SERVICE !! November 12 2020 Dave Page is OUTSTANDING SERVICE !! November 12 2020 Dave Page is the best in service, warranties, and everything else that pertains to VW, he knows all aspect More

by pagsa03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page
Nov 23, 2020 -

Patrick Volkswagen responded

Hello! We're so happy to hear about your experience with Dave and Marcy. Thank you for choosing Patrick Volkswagen for your service center; we appreciate your business!

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