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Patrick Volkswagen - Service Center

Auburn, MA

3.9
74 Reviews

74 Reviews of Patrick Volkswagen - Service Center

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December 23, 2020

The entire service department is great, but Sarah is wonderful! She is kind and courteous and exactly the person you want to face when you have to take your car in for maintenance. Ten out of ten would More

by C. Blaney
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Dec 24, 2020 -

Patrick Volkswagen responded

Hi there! Thank you for taking the time to leave a review for Sarah and our team in the service department. We truly appreciate your kind review and recommendations! Have a safe and happy holiday season.

December 23, 2020

Sarah has always gone above and beyond to make sure my car is fixed or serviced in a timely manner. She really cares and steps up, she also is always wearing a smile. More

by Bpappas61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Dec 24, 2020 -

Patrick Volkswagen responded

Thank you for leaving such a glowing review for Sarah! We truly appreciate your feedback and wish you many happy miles on the road ahead.

December 18, 2020

I have never had a bad experience with service at Patrick VW. I always am able to get the appointment I need. All service reps (usually Alex) I've worked with are always willing to go the extra mile for me More

by morin.tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin, Sarah Hall
Dec 22, 2020 -

Patrick Volkswagen responded

Hi Tom! Wow; thank you for your continued business and your loyalty to our service department! We truly appreciate customers like you and hope you're loving your VWs. Thank you so much for your kind review; have a safe and happy holiday season!

December 15, 2020

Outstanding Service Department! Alex always goes above and beyond to take care of my VW Atlas as well as my wife’s VW Tiguan. Thank you! More

by Chofer13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 17, 2020 -

Patrick Volkswagen responded

Hello! We're so happy to hear about your experience with our service department. Thank you for taking the time to leave a review! Wishing you many safe and happy miles on the road ahead.

December 02, 2020

We go here because everyone is very friendly, and we are always taken care of. Especially Alex Martin in the service dept, he’s awesome! More

by lcarrizo95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 03, 2020 -

Patrick Volkswagen responded

Hi there! Thank you so much for taking the time to leave a review for our service department. Your feedback and business are truly appreciated!

November 29, 2020

Alex Martin did an excellent job getting my car ready. Everything was just like new. Have scheduled service for tomorrow expect nothing but the best. More

by ronin-64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 03, 2020 -

Patrick Volkswagen responded

Hey there! Thank you very much for choosing Patrick VW as your service department. We hope everything went smoothly! Your business is truly appreciated.

November 26, 2020

This is the best dealership I have ever dealt with and I attribute that primarily to Alex. I have been working with Alex for I believe over 5 years. He is the main reason I purchased my car from this Deale More

by bonnielynnorcutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello, Bonnie! Thank you very much for your continued business and for taking the time to leave such a great review for Alex. We hope you have a safe and happy holiday season!

November 26, 2020

Amazing service, could not ask for better customer service. Alex Martin accommodated me with everything I needed done. I was in and out of there very quickly too. More

by Clifford Martin
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello, Clifford! Thank you very much for visiting our service department and for taking the time to leave a review for Alex. We truly appreciate your feedback and hope you have a great week!

November 25, 2020

Service was quick and easy to schedule, will be recommending to friends right off route 20 in auburn ma, very easy to get to from anywhere in central ma More

by Mr.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 25, 2020 -

Patrick Volkswagen responded

Thank you very much for choosing Patrick VW to service your vehicle! We truly appreciate your feedback. Have a great holiday season!

November 25, 2020

I’ve had nothing but a superior service experience here at Patrick Volkswagen for the last 10 years. There is a knowledgeable service staff here. They will always be available to answer any questions and l More

by shotthrutheheart80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 25, 2020 -

Patrick Volkswagen responded

Thank you so much for taking the time out of your day to leave such a kind review. We really appreciate your feedback and continued business (10 years; wow!). Have a lovely holiday season!

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