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Patrick Volkswagen - Service Center

Auburn, MA

4.8
95 Reviews

95 Reviews of Patrick Volkswagen - Service Center

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June 24, 2025

For Sarah at the dealership: I really appreciate the excellent service Sarah provided. She was very helpful and attentive, making the entire process smooth and stress free. Thank you for taking care of More

by Bllopez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 24, 2025 -

Patrick Volkswagen responded

Thank you for sharing your experience with Sarah and Joe at Patrick Motors Volkswagen! We're delighted to hear that they provided excellent service and made the process smooth for you. Your kind words mean a lot, and we'll be sure to pass them along. Safe travels ahead!

June 19, 2025

Patrick Volkswagen service department is great! They keep you informed along the way! Erika was awesome! I highly recommend them! More

by smanso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Patrick Volkswagen responded

Hi Manso! Thank you for the glowing review! We're delighted to hear that Erika and our service team at Patrick Motors Volkswagen provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

June 05, 2025

This dealership is the best dealership ever always feel like your home the staff are friendly and wonderful always making sure you are ok and being deal with 100% thumbs up . This is family right here More

by mauvelettev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Patrick Volkswagen responded

We're delighted to hear that you feel at home with us here at Patrick Motors Volkswagen! Our team is dedicated to providing a welcoming and friendly atmosphere, so it's great to receive this feedback. Thank you for your kind words and support!

May 29, 2025

Efficient, well organize, excellent customer service and customer interaction. Customers want to come back for future business and recomend Patrick to others More

by dluque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Patrick Volkswagen responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Patrick Motors Volkswagen provided excellent service and made a positive impression. We look forward to welcoming you back in the future! Safe travels!

May 28, 2025

Sarah and Cristian are really accurate and precise people to work with. They are truly the best service department I have ever worked with. They are 10 Stars never mind 5 Stars. Patrick VW is the place to More

by martinpmf@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Patrick Volkswagen responded

Hi Martin, thank you for sharing such a glowing review! We're delighted to hear that Sarah and Cristian provided top-notch service at Patrick Motors Volkswagen. It's wonderful knowing our team made you feel like family, and we look forward to serving your vehicle needs in the future! Safe travels!

May 27, 2025

This service department was excellent to work with. Every person I spoke to provided excellent customer service! I highly recommend this service department for any work More

by hetherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
May 28, 2025 -

Patrick Volkswagen responded

Hi Hetherman! Thank you for recommending our service department at Patrick Motors Volkswagen! We're delighted to hear that our team provided excellent customer service. We appreciate your support and look forward to assisting you again in the future!

May 22, 2025

Since my purchase of the VW beetle all service was obtained at this site. We find the staff always very kind and helpful! Very happy with the service! Now if only I could get another VW bug convertibl More

by Colleen mandella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and ?Matthew
May 23, 2025 -

Patrick Volkswagen responded

Colleen, we're delighted to hear that you've had such positive experiences with our team at Patrick Motors Volkswagen! It's always a pleasure serving you and your Beetle. Thank you for being a customer!

April 25, 2025

This was the second experience with the service department at Patrick Volkswagen. The reason I came back was the first time my.expectations were exceeded. Same result for this visit. Try 'em you' More

by fredsheahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Apr 28, 2025 -

Patrick Volkswagen responded

Fred, we're delighted to hear that your experiences with our service department at Patrick Motors Volkswagen have consistently exceeded expectations. Thank you for the recommendation and continued trust in us!

April 22, 2025

Inspection done and wiper blades changed. Explained why tires can’t be rotated. No problems at all! More

by jschectman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Patrick Volkswagen responded

Hi Chectman! Thank you for your visit! We're glad to hear everything went smoothly with your inspection and wiper blade replacement at Patrick Motors Volkswagen. We also appreciate your understanding regarding the tire rotation. Our team always aims to keep you informed and safe on the road.

April 02, 2025

The service manager was polite and thorough , answered all my questions and I was able to speak with the salesman that sold me the vehicle and tell him how pleased I was with the purchase. More

by rick.plante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Patrick Volkswagen responded

Rick, we're delighted to hear that our team at Patrick Motors Volkswagen provided you with a thorough and pleasant experience. It's great to know you're happy with your purchase, and we appreciate your feedback!

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