84 Reviews of Patrick Volkswagen - Service Center
Patrick Volkswagen is courteous, efficient, clean and professional. Their service depatment is exceptional. Sarah Hall is particularly pleasant and knowledgeable. I hav dealt with Sarah for many years professional. Their service depatment is exceptional. Sarah Hall is particularly pleasant and knowledgeable. I hav dealt with Sarah for many years for the servicing of various vehicles I have owned. She is the best and the dealership is very fortunate to have her as an employee. More
Fast, efficient service with comfortable waiting area, have used loaners in the past with great service. have used loaners in the past with great service. More
I had an appointment for an oil change. I was taken in early and finished in a timely manner! I was taken in early and finished in a timely manner! More
The customer service staff was excellent. The service was great and the car was ready when promised The service was great and the car was ready when promised More
Great service department. Easy online appointment process on their website. New facility with drive in garage to access the service area. Easy online appointment process on their website. New facility with drive in garage to access the service area. More
Very pleased with the staff and how I was treated. I came in with a problem from another dealership and they cleared it up for me. Communication by phone and on site was fantastic. It was a pleasure… I came in with a problem from another dealership and they cleared it up for me. Communication by phone and on site was fantastic. It was a pleasure… going forward I will be using Patrick VW for all my needs. Thanks you and also thank you to Keith for doing a wonderful job. More
Erika in the service department was great to work with. She kept me up to date on my car and I was able to get a loaner vehicle. Definitely would recommend her to anyone who has a VW. She kept me up to date on my car and I was able to get a loaner vehicle. Definitely would recommend her to anyone who has a VW. More
Courteous service and parts department. Work done on schedule with reminder of future maintenace as needed. Shuttle ride makes dropping car off convenient. Work done on schedule with reminder of future maintenace as needed. Shuttle ride makes dropping car off convenient. More
Can't say enough great things about Cristian, Sara and the VW service dept. Did a lot of work on my kids' 2016 Jetta and were completely transparent, went above and beyond. the VW service dept. Did a lot of work on my kids' 2016 Jetta and were completely transparent, went above and beyond. More
I have brought my car in there and the engines has had to be torn down over three times and they still have not fixed it compl. Every time we get it back, the light comes back on, and we have to bring it bac be torn down over three times and they still have not fixed it compl. Every time we get it back, the light comes back on, and we have to bring it back to the dealership. It has been nothing but problems it is under warranty, but we’re still told we will be charged over $3,000.00 if it’s not the problem they’re looking for. More