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Patrick Volkswagen

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
1,153 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,153 reviews

February 02, 2023

Great communication. Friendly staff. Once I arrived at the dealership, the transaction was fairly quick More

by evponce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Mcelhany
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Haigh, Sarah Vincent, Michael Sutherland
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Feb 05, 2023 -

Patrick Volkswagen responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 02, 2023

Igor and mike were both very personable and helpful during the buying process I would definitely come back for a future purchase More

by Lindseyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
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Feb 05, 2023 -

Patrick Volkswagen responded

Lindseyb, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 02, 2023

Great service and worked with me on price. Car was immaculate and what it said it was. More

by Caronrichard2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk, Chito Vongchampa, Michael Sutherland
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Feb 05, 2023 -

Patrick Volkswagen responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2023

Igor was excellent, fast, knowledgeable, and he was easy and a pleasure to work with. I appreciate him making it an easy experience. More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Patrick Volkswagen responded

Hello Myron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Patrick Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

I had the pleasure of working with Ramez who made the process stress free. I couldn’t be happier with my new Tiguan. More

by brooklynhuard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
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Feb 01, 2023 -

Patrick Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

Justin was very helpful and quick to respond to any questions I had. He and his colleagues made my first experience purchasing a car as stress free as possible. More

by Lia Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Patrick Volkswagen responded

Hello Lia, we're happy you found our staff to be so supportive during your experience here at Patrick Volkswagen. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

Helpful and responsive staff. Andrew let me know when a car was available and it was exactly what I was looking for. More

by deirdre11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
Report | Print
Jan 30, 2023 -

Patrick Volkswagen responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Patrick Volkswagen! We look forward to your next visit! Take care!

January 26, 2023

Igor was patient, helpful, and made the purchasing experience painless. I was so anxious about buying a vehicle and he answered all of my questions without judgement and did his absolute best to accom More

by BrinaT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chito Vongchampa
Report | Print
Jan 30, 2023 -

Patrick Volkswagen responded

Hi Brinat, thank you for your kind review; we are happy to pass along your comments to Igor here at Patrick Volkswagen! Thanks for the recommendation, and have an amazing day!

January 21, 2023

We had a great experience at Patrick Volkswagen. Everyone was very prompt and easy to work with. More

by kkubaska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vincent, Michael Sutherland
Report | Print
Jan 24, 2023 -

Patrick Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2023

I am beyond pleased with my experience at Patrick Motors! The online team did a wonderful job answering all of my questions and responding in a timely manner. The management worked hard to meet me in a plac More

by Kcosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Haigh, Lisa McElhany
Report | Print
Jan 20, 2023 -

Kcosta responded

I am beyond pleased with my experience at Patrick Motors! The online team did a wonderful job answering all of my questions and responding in a timely manner. The management worked hard to meet me in a place where I was comfortable when it came to payments. Andrew worked hard to keep me updated on the progress of the car’s arrival and the dealership and registered the car for me. He knew all of the key differences between my trade in and new car and didn’t overload me with unneeded information.

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