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Patrick Volkswagen
Auburn, MA
1,149 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,149 reviews
November 25, 2020
Great service team always happy to help. Service was done quickly and thoroughly. I know when I go to Patrick for service my vehicle will be taken care of. quickly and thoroughly. I know when I go to Patrick for service my vehicle will be taken care of. More
by Catlover93
Employees Worked With
Erika Anderson, David Page, Alex Martin, Sarah Hall
November 25, 2020
Great service ! Very polite and friendly answered many of my questions and concerns , helped me to understand why certain products and parts should be serviced regularly. And most important didn’t leave me w my questions and concerns , helped me to understand why certain products and parts should be serviced regularly. And most important didn’t leave me waiting forever! More
by Ollie
Employees Worked With
Alex Martin
November 25, 2020
Alex was great to work with. He was very attentive and answered all my questions. Overall a very nice and genuine person to work with. Very nice dealership! answered all my questions. Overall a very nice and genuine person to work with. Very nice dealership! More
by MATTCR
Employees Worked With
Alex Martin
November 25, 2020
As a long time client, I can say that Alex goes above and beyond for his customers. His high level of professionalism and work ethic shows from the first interaction all the way through to the end. beyond for his customers. His high level of professionalism and work ethic shows from the first interaction all the way through to the end. More
by MillieM
Employees Worked With
David Page, Alex Martin, Sarah Hall
November 25, 2020
We love Patrick’s VW. Alex Martin always makes us feel that we are valued Patrick VW customers and like family. The service department is outstanding and takes great care of our Tiguan and Jetta. We boug that we are valued Patrick VW customers and like family. The service department is outstanding and takes great care of our Tiguan and Jetta. We bought both our cars there because of the courteous treatment we received. More
by Irish56
Employees Worked With
Alex Martin
November 25, 2020
Phenomenal job Igor! Wow what a great festive end to the year. Igor guided me through the whole buying process and now im sitting in a brand new Tiguan fa la la! year. Igor guided me through the whole buying process and now im sitting in a brand new Tiguan fa la la! More
by tiguan2021
Employees Worked With
November 22, 2020
We've been a Patrick VW dealership customer for about ten years with a total of six new cars. Those ten years have been a total customer satisfaction. Thank you to all the costumer representative of such pr years with a total of six new cars. Those ten years have been a total customer satisfaction. Thank you to all the costumer representative of such professional dealership. More
by miguel.lebron
November 21, 2020
Justin and Susan were great! All the legwork was done up front and pickup was easy. Never had to come within 20ft of anyone in the showroom and the staff was super respectful of Covid concerns. Top notch, a front and pickup was easy. Never had to come within 20ft of anyone in the showroom and the staff was super respectful of Covid concerns. Top notch, and by far the best deal around. More
by B
