Patrick Volkswagen

Before coming to Patrick we were many years at Colonial Before coming to Patrick we were many years at Colonial on Rt 9 in Westboro. Many of our 6 kids and 14 grandchildren leased their cars. We were ta Before coming to Patrick we were many years at Colonial on Rt 9 in Westboro. Many of our 6 kids and 14 grandchildren leased their cars. We were taken for granted and decided to come to Patrick. We were always greeted at door and Ramez has gone out of his way to be helpful. Ramez has helped us were a few leases now and we will continue to work with him. Seth was also helpful and didn’t push extra coverage on me. More

Ramez and the staff at Patrick Volkswagen were a pleasure to work with. I'm enjoying my new Jetta. The staff was very helpful in getting the financing done. to work with. I'm enjoying my new Jetta. The staff was very helpful in getting the financing done. More

I love my new VW Atlas! Michael was a great associate to work with. In past experiences I felt pressured and stressed when car shopping. Michael was kind and patient; he allowed me to take my time and answe work with. In past experiences I felt pressured and stressed when car shopping. Michael was kind and patient; he allowed me to take my time and answer any and all questions I had. He was knowledgeable about the VW vehicles which helped me to feel confident in my decisions. Other associates that helped me were Seth and Steve - both very friendly and helpful throughout the process! More

Great team here. Easiest process I have ever experienced when purchasing a vehicle. No run around! Highly recommend.. I’ll be back in the future to buy another vehicle. when purchasing a vehicle. No run around! Highly recommend.. I’ll be back in the future to buy another vehicle. More

Susan & Justin were such a great help in finding us the Atlas we wanted. They both took such great care of us and were so easy to work with! Atlas we wanted. They both took such great care of us and were so easy to work with! More

Alex and his team provided me exceptional service and got my car in perfect running order. He provided me with a loaner and was professional. my car in perfect running order. He provided me with a loaner and was professional. More

Sarah and Alex went above and beyond to assure I understood exactly what needed to be done to my Tiguan. Very personable and friendly staff overall. understood exactly what needed to be done to my Tiguan. Very personable and friendly staff overall. More

Recently acquired a used 2010 Jetta TDI Sportwagon and brought it on a Saturday morning to the Patrick service dept. for advice on emissions recall eligibility. Sarah researched the recall history on my brought it on a Saturday morning to the Patrick service dept. for advice on emissions recall eligibility. Sarah researched the recall history on my Jetta and determined that all recalls had been completed except the emissions fix. Sarah then scheduled service for mid to late the following week, which I was fine with,since the Jetta is a spare car at the moment and not needed on a daily basis. Much to my delight, I was contacted on Tuesday morning with the news that the emissions recall on the Jetta has been completed. 1 day turnaround! I also was impressed with a video(viewable on the web) that was taken after the emissions fix , showing the components replaced and identifying additional optional service work that will be needing attention. Sarah did go out of her way to help research(identify) the previous dealers(out of state) that had performed service on the Jetta. This was important to me since no service record history was available with the Jetta at time of purchase. I now have the dealer names and phone numbers. Also would like to mention that Sarah displayed a comprehensive technical knowledge of the Jetta TDI. So I give a A+ to the Patrick VW service dept. More

Excellent customer service!!Sarah and Alex take very Excellent customer service!! Sarah and Alex take very good care my car.I like very much video-Sarah send me in the moment of service. They are very Excellent customer service!! Sarah and Alex take very good care my car.I like very much video-Sarah send me in the moment of service. They are very nice and very friendly!! If you have any problems or questions they immediately take care of you even if you’ll come without appointment they come out and look what’s going on thank you Alex and Sarah!! More

Purchased a 2021 Atlas paid and approved VW credit. The dealer refuses to return my emails, social media messages. The Dealer refused to release the vehicle with a temp tag. VW has open investigation and dealer refuses to return my emails, social media messages. The Dealer refused to release the vehicle with a temp tag. VW has open investigation and VW also is now locating the vehicle. Apparently according to VW it was sold in Jan 2021. Basic FRAUD - MASS AG Complaint. RUN! More