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Patrick Volkswagen

Auburn, MA

4.8
1,175 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,175 reviews

April 14, 2021

What a great experience at Patrick Volkswagen buying my car. I knew what I was looking for and not only did they have it, but it was a thousand dollars less than every other dealership. I put a hold on the More

by laurasimps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Alex Martin
Apr 21, 2021 -

Patrick Volkswagen responded

Hi, Laura! We're absolutely thrilled to hear about your experience with Ramez and our team. Thank you so much for trusting us with this purchase and for taking the time to write such a kind review. We appreciate your feedback and hope you're loving your VW so far!

April 14, 2021

The easiest leasing experience ever! I highly recommend this dealership and asking for Igor! He made the process seamless and Seth was also extremely accommodating in locating a vehicle for me. Financing w More

by Maryharvey5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Apr 21, 2021 -

Patrick Volkswagen responded

Thank you so much for your business! We truly appreciate your feedback for your experience with Igor and Seth. Please feel free to reach out with any questions. Wishing you many happy miles on the road ahead!

April 13, 2021

We worked with Seth who helped us find our new Tiguan, with all the features we wanted, and Andrew who then took us through how to use all the latest features so we can immediately start enjoying our new More

by Kristina B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Apr 19, 2021 -

Patrick Volkswagen responded

Hi, Kristina! Thank you so much for your business and for taking the time to leave such a kind review. We're thrilled to hear that Seth and Andrew exceeded your expectations and hope you're loving your new Tiguan so far! Please feel free to reach out with any questions and have a great week!

April 13, 2021

I did not interact with Susan Mattero but I received an email response quickly. It was a good car buying experience overall. Scott was very pleasant to work with. More

by Applebee15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Mattero, Scott Hunter
Apr 21, 2021 -

Patrick Volkswagen responded

Hello! Thank you so much for your business with our sales team, and for taking the time to leave a review. We hope you're loving your new VW so far!

April 10, 2021

Great experience. Friendly staff, helpful with questions about the car and purchase process. Patient and thoughtful sales team made us comfortable with our decision to buy with them. More

by Stu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero
Apr 19, 2021 -

Patrick Volkswagen responded

Hi, Stu! We're thrilled to hear about your experience with our sales team. Thank you for taking the time to leave a review! Please feel free to reach out with any questions and have a great week!

April 10, 2021

I have always dealt with Alex at Patrick VW. He has always been very kind and makes sure my car is good to go. I will continue to go back to Patrick VW for all my car needs. More

by KyleFrohock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Apr 19, 2021 -

Patrick Volkswagen responded

Hello, Kyle! Thank you so much for taking the time to leave a review for your experience with Alex and our service team. Your feedback is appreciated and we look forward to seeing you in the future!

April 09, 2021

My experience was excellent. We discussed pricing online before I came and agreed to a fair price. Coming in to the dealership was pleasant and easy. Justin was informative, pleasant and easy to work with. More

by KMCameron30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian- finance, Susan Mattero
Apr 19, 2021 -

Patrick Volkswagen responded

Thank you so much for your business and for taking the time to leave a review! We truly appreciate your feedback and hope you're loving your new VW so far.

April 08, 2021

Joe was full of knowledge on the vehicles and made this an easy process. He made sure that the vehicle had everything I was looking for. Seth in finance explained the process thoroughly and made sure I had More

by Courtney Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Apr 16, 2021 -

Patrick Volkswagen responded

Hi, Courtney! Thank you so much for your trust with this decision. We truly appreciate your business and your feedback! Feel free to reach out with any questions!

April 08, 2021

Nice facility, and the sales team did their best to meet my purchase timeline. Was able to get my vehicle quickly, financing was very simple, and the sales rep was available even on his days off to help mee More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Apr 16, 2021 -

Patrick Volkswagen responded

Hello! Thank you very much for your business with our sales team. We appreciate your review and hope you're loving your new VW so far!

April 08, 2021

Joe was fantastic. He was very attentive to our needs, answered our questions, and did not pressure us. We looked very closely at other vehicles and what it really came down to was Joe. We're enjoying t More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Patrick Volkswagen responded

Hi, Tim! Thanks so much for taking the time to leave a review about your experience with Joe and our team. We truly appreciate your business and hope you're loving your new VW so far! Please feel free to reach out with any questions. Have a great weekend!

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