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Patrick Volkswagen
Auburn, MA
1,175 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,175 reviews
April 22, 2021
Joe was great! Met me on my day off which is also his day off. Seamless process to get me in my car same day! off. Seamless process to get me in my car same day! More
by Sgtaurus11
Employees Worked With
April 22, 2021
Both ramez & dealer went above and beyond to fix a significant vw 2021 design screw-up that involved taking features away perhaps to save a miserly $20 by removing an SD slot and cd player. I did give significant vw 2021 design screw-up that involved taking features away perhaps to save a miserly $20 by removing an SD slot and cd player. I did give up navigation. Using a cell phone for these three items is STUPID.. Cell service, for example does not exist everywhere sat nav does. Without this effort, I frankly would have walked away from this model year and simply kept my still very nice 2017 gli that has all the features VW foolishly removed (navigation, sd slot, cd player) More
by ev
April 21, 2021
I had a real good experience with the team here. The cars I wanted to drive had been parked right outside and ready to go before I arrived. The sales team was very accommodating throughout. I hope Igo cars I wanted to drive had been parked right outside and ready to go before I arrived. The sales team was very accommodating throughout. I hope Igor helps me pick my next car someday. More
by Brian.turner11
Employees Worked With
April 20, 2021
Joe and Seth were awesome helping me transition into a new car!! It was quick, easy, and I love the car! Thank you for the exceptional service new car!! It was quick, easy, and I love the car! Thank you for the exceptional service More
by karaaaaxoxo
April 20, 2021
Justin was an arson salesman through and through. Great communication from beginning to end and mad sure all my questions were answered. We didn’t run through much problems and service was 10/10. Definitel communication from beginning to end and mad sure all my questions were answered. We didn’t run through much problems and service was 10/10. Definitely recommend. More
by Jethropierre29
April 19, 2021
Justin was amazing. I came in to VW today not expecting to walk away in a brand new car, and he was able to make the experience easy, simple and pleasant! Would recommend him to anyone, thanks Justin! to walk away in a brand new car, and he was able to make the experience easy, simple and pleasant! Would recommend him to anyone, thanks Justin! More
by Deeswims96
Employees Worked With
April 19, 2021
Friendly, quick and easy. Made the experience pleasant. Hoping to do business with them in the future and will recommend to other people as well. Hoping to do business with them in the future and will recommend to other people as well. More
by Brie
April 18, 2021
Michael Murphy was great to work with. He made the buying experience easy. My daughter and I were treated very well throughout the entire process. Great prices and great service! buying experience easy. My daughter and I were treated very well throughout the entire process. Great prices and great service! More
by Cosgrovemc
April 17, 2021
Ramez was very diligent in helping me determine what my needs were. Gave nice explanation of warranty provided by VW. Even promised a Carfax that he will be emailing me. needs were. Gave nice explanation of warranty provided by VW. Even promised a Carfax that he will be emailing me. More
by Robert Wiik
Employees Worked With
Other Employees :
Tony Strozina , Seth Ruttencutter, Sarah Hall
April 14, 2021
If I could rate them zero stars I would. Terrible car buying experience. Terrible management. Very much look down upon you because you’re a female. Do your self a favor and avoid this place! buying experience. Terrible management. Very much look down upon you because you’re a female. Do your self a favor and avoid this place! More
by CB2018
Employees Worked With
Michael Murphy, Seth Ruttencutter
